About Us
Jet Refrigeration is a trusted name in supermarket refrigeration services, specialising in repairs, maintenance, and emergency works across the Sydney region. Known for reliability and precision, we’re now seeking a capable Second-in-Command Refrigeration Technician (2IC) to support our Service Manager and mentor our growing field team.

The Role
This is a dynamic position combining field work with leadership responsibilities. As 2IC, you’ll be hands-on across multiple sites, delivering repairs and emergency breakdown response, while helping guide technicians, uphold service standards, and drive operational consistency.

You’ll play a pivotal role in job execution, quoting support, and workflow coordination—reporting directly to the Service Manager and acting as a go-to onsite leader.

Key Responsibilities

Support the Service Manager in daily coordination of the Field Team

Deliver expert service and repairs on supermarket refrigeration systems

Mentor junior technicians and promote first-time fix culture

Assist with emergency response and complex fault diagnostics

Conduct site inspections and support quotation preparation

Collaborate with admin and ops teams to streamline job completion

Represent Jet Refrigeration professionally in client-facing interactions

Requirements

Proven experience in supermarket refrigeration, rack systems & CO₂ (or strong foundational skills with a clear willingness to learn)

Leadership capability or prior mentoring experience (preferred)

Strong fault finding and troubleshooting ability

High standard of communication and professionalism

Excellent computer literacy and admin skills

Essential Qualifications

Certificate III in Air Conditioning and Refrigeration (UEE32220)

Individual Contractor or Supervisor Licence

Construction Training Card / White Card

Refrigerant Handling Licence

NSW Driver's Licence

You must reside in Sydney and be an Australian Citizen or Permanent Resident (please do not apply if you require sponsorship)

Salary Package

Competitive Hourly Rate (based on your experience)

Fully Maintained Company Work Ute (Ford Ranger 2023/2024)

Overtime Opportunities

Birthday RDO

Signing Bonus (conditions apply)