Are you looking for job stability, an organisation that encourages career development and prioritises work-life balance?

Embark on your journey to a rewarding career in Water & Sewer Network Operations.

Multiple Permanent and Fixed-Term Contract positions available in our
Network Operations team! Level offered will be based on experience

About the team

The Network Operations team is responsible for the operating, monitoring, and management of all assets associated with the potable water, sewerage and recycled water networks, as well as associated plant and equipment on the Gold Coast.

We are pivotal in overseeing planned and reactive network outages along with continual improvement investigations to minimise customer impacts in providing safe drinking water supplies, recycled water supplies and sewerage collection.

About the opportunity

We have a number of existing and newly established positions from entry level to Supervisor: Levels on offer will be based on your experience.

· Level 3: Network Operations Operator Salary $75,977-$81,400

o Entry-level roles focusing on network monitoring and basic troubleshooting.

· Level 4: Network Operators Officer. Salary: $83,280-$88,927

o Intermediate positions involving more complex network management tasks.

· Level 5: Network Operations Technical Office. Salary$90,807-$94,572

o Advanced roles requiring specialised skills in network design and optimisation.

· Level 6: Supervisor Network Operations Salary : $97,707 - $103,981

o Senior position with leadership responsibilities and strategic oversight of network operations.

We are seeking team members who can fulfill the roles and responsibilities as outlined in the Position Brief attached (please click on the paper-click icon on the job advertisement) and we are looking for people who have the following skills, attributes and experience:

Knowledge and experience in water and sewerage industry along with SCADA controls systems would be an advantage, particularly in an operational environment.

Well-developed interpersonal communication skills with experience in interacting with the public/external stakeholders.

Ability to prioritise problems, think laterally, gather, and analyse information to identify possible and future issues

Ability to work under pressure to determine the best course of action when assets fail, or customers report problems

Experience in leading teams in a continuous operational process (Supervisor position only)

Experience in operational data analytics, configuring and interpreting OSiPi, SAP, BI or similar (Supervisor position only)

High quality of service delivery to internal and external customers and reacts responsively to customer expectations

Understanding hydraulic principles is an advantage.

Extensive ICT competency with experience in data analytics an advantage

Enjoy working indoors and outdoors

A desire to contribute to and join a high-performing team.

Australian C Class Unrestricted Drivers Licence

General Induction Construction Card (White)

Certificate IV in Water Industry Operations or demonstrated relevant experience in Utility Network Operations

If you’re not sure that you meet all of the criteria but believe yourself to be an individual that can add value to GCCC Network Operations team, then we will be keen to hear from you.

Please note:

· All positions are classified as security-sensitive critical infrastructure positions and the successful candidate will be required to undertake an AusCheck Background Check. This background check may cause a delay to our onboarding process.

· Please note that we undertake some of our work at night, supported by our fatigue management protocols and applicable penalty rates.

· Please specify in the Subject Line of your Cover Letter which position you are applying for e.g. Level 3 Network Operations Operator. Your demonstrated skills and experience should align with the position that you are applying for as per the Position Brief.

Be part of shaping the Gold Coast's future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

We care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance.

9-day fortnight - enjoy a long weekend every fortnight!

Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations

A work environment committed to safety as our number 1 priority

Access to 350+ fitness facilities through Fitness Passport

4 free confidential counselling sessions a year for you or an immediate family member

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.

How to apply

1. View the position brief for your preferred position by clicking the paperclip icon in the top right corner of this screen.

2. Click 'Apply' to submit your online application.

3. Upload your Resume, and a Cover Letter (no more than 2 pages please) outlining how your skills, experience and personal attributes would allow you to achieve success in this role. Please specify in the Subject Line of your Cover Letter which position you are applying for e.g. Level 3 Network Operations Operator. Please ensure your demonstrated skills and experience align with the position that you are applying for as per the Position Brief.

Documents needs to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email [email protected]

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including AusCheck, police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

Contact Person: Richard Mann

Contact: [email protected]

Closing Date: Monday 4th August 2025

Please note applications for all of our vacancies close at 10.30pm on the listed closing date.

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace.