About the team

Located in our Infrastructure Network Operations department, the Network Monitoring team are responsible for the monitoring, operation and management of the active assets associated within the water, sewer, and recycled water networks.

About your new role

The Supervisor Network Monitoring will respond to the needs of internal and external customers by supporting the Operations Control Centre, dispatch and its staff to ensure the effective delivery of processing data, applications and service requests, assisting with technology, mentoring and training, and resource planning.

We're looking for people who have:

Demonstrated experience in water, sewer and/or recycled water networks and understanding of SCADA monitoring systems.

Demonstrated experience of analytical and problem-solving skills with the ability to research issues, interpret and analyse information, determine an appropriate course of action, and provide sound advice, options, or recommendation(s).

Demonstrated experience in leadership particularly of technical operational teams.

Ability to work within an environment with demonstratable experience in managing multiple tasks, that may have impact beyond the work area, with the ability to plan, organise and prioritise work and resources to reach agreed and successful outcomes.

Self-motivated individual with the ability to interact with team members to build effective internal relationships, with experience interacting with the public/external stakeholders.

Deliver a high quality of service to internal and external customers and reacts responsively to customer expectations.

Be part of shaping the Gold Coast's future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia and care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:

9-day fortnight

Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations.

Personal and professional development courses

Access to 350+ fitness facilities through Fitness Passport / Low cost on-site gym membership

4 free confidential counselling sessions a year for you or an immediate family member

1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.

How to apply

For more information, view the position brief by clicking the paperclip icon in the top right corner of this screen.

Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

Documents needs to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email [email protected]

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

Contact Person: Sean Silvester

Contact Number: 0422 070 744

Closing Date: Friday 4th July 2025

Please note applications for all of our vacancies close at 10.30pm on the listed closing date.

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.