Restaurant Supervisor / Host (PM / Evenings)

Location: Stratford, Cairns, QLD 4870
Salary: $65,000–$75,000 p.a. | Full-Time

Palooka is on the lookout for an experienced Restaurant Supervisor to join our passionate team and help lead our evening operations.

An established modern dining institution with a loyal local following, Palooka is known for delivering warm, professional service and elevated food and beverage offerings. We operate six days a week for breakfast and lunch, with four busy dinner services.

We’re seeking someone with a minimum of 2 years’ experience in a similar role, who brings energy, professionalism, and a genuine love for hospitality.

Key Responsibilities:

Ensure every guest experience is professional, memorable, and exceeds expectations

Lead, train, and coordinate the food and beverage team

Maintain up-to-date service manuals, wine lists, and daily specials

Oversee restaurant presentation and floor operations

Monitor team performance and provide clear communication during service

Manage reservations, greet and seat guests

Handle guest requests and resolve complaints with care and efficiency

What We’re Looking For:

Availability for evening, weekend, and public holiday shifts

Excellent communication and interpersonal skills

Strong leadership qualities with a hands-on, guest-focused approach

RSA certification

A solid knowledge of Australian and international wines

A genuine passion for hospitality and customer service

You’ll be joining a supportive, close-knit team in a fast-paced but rewarding environment. Attention to detail, a cool head under pressure, and a collaborative spirit are key to thriving in this role.

If this sounds like you, we’d love to hear from you.

📧 Apply now with your resume and cover letter to:
Billie – [email protected]