Job Summary

Join our growing management consulting and accounting agency as an NDIS Operations Manager where you'll take ownership of critical business operations while building a rewarding career. This leadership role values knowledge and capability over years of experience - we're looking for someone with strong NDIS and accounting foundations, tech-savvy skills, and the drive to learn and grow with us. Starting part-time with a clear pathway to full-time employment for the right candidate who thrives in a dynamic, supportive environment.

Key Selling Points

Career Growth Opportunity - Start part-time (3 days/week) with genuine potential to expand to full-time based on performance

Flexible Work Environment - Choose from multiple office spaces with flexible attendance requirements, not tied to a desk all day

Senior Impact Role - Take ownership of business operations, work directly with business owners, and make meaningful contributions to company growth

About the Role

We're seeking an NDIS Operations Manager to support our expanding client base. This is a leadership role perfect for someone with solid NDIS knowledge and accounting fundamentals who wants to take ownership of business operations. We value capability, common sense, and eagerness to learn over extensive experience - if you have the right foundation and tech skills, we'll support your growth in this dynamic environment.

Key Responsibilities

NDIS Accounting & Compliance

Handle payroll processing and invoice management

Generate NDIS CSV files and maintain compliance standards

Manage accounts reconciliation and bill processing

Oversee NDIS support item numbers and pricing

Draft and manage contracts for both clients and staff

Ensure ongoing NDIS compliance across all operations

Business Operations

Organize and maintain Xero accounting systems (training provided)

Streamline client and staff files in Google Drive

Manage email systems and invoicing processes

Coordinate bill collection and summarization

Maintain accurate financial records and reporting

System Optimization

Bring order to existing accounting and administrative systems

Implement efficient processes for ongoing operations

Support business growth through organized systems and procedures

Essential Requirements

NDIS knowledge mandatory - solid understanding of NDIS compliance, support items, and accounting requirements

Accounting certification required

Tech-savvy and adaptable - comfortable with software systems, CSV generation, and quick to learn new tools

ShiftCare experience highly preferred

Local to the area - this is not a remote position

Common sense and problem-solving skills - ability to think through challenges independently

Contract drafting and management capabilities

Strong organizational and communication skills

Note: We value knowledge, capability, and willingness to learn over years of experience. If you have the right foundation and drive, we'll support your development in this leadership role.

Desirable Experience

Marketing and sales experience

Previous experience in disability services or healthcare accounting

Business operations or practice management experience

What We Offer

Competitive salary: $35-45/hour depending on experience

Flexible work arrangements: Choose from multiple office areas, not required on-site full-time

Growth potential: Clear pathway to full-time employment

Professional development: Ongoing training and skill development opportunities

Supportive environment: Work directly with business owners in a collaborative setting

Work Environment

You'll have access to our well-equipped office with multiple rooms and areas to choose from. While regular office attendance is expected, we understand the importance of flexibility and don't require you to be on-site constantly.