Join a feminist organisation committed to creating a future where gender equality is a reality. We're seeking a Quality and Compliance Officer - an exciting opportunity for someone passionate about evidence-based, outcome-focused practice and making a real-world impact every day!

• Location: National/flexible
• Type: Hybrid (Sydney, Melbourne & Darwin) and/or Remote / Work from Home
• Salary: $85,000 to $89,000 per annum (1 FTE) + Super
• Contract: Part Time (0.6 FTE) Ongoing
• Hours: 22.8 hours a week with a flexible work pattern available
• Benefits: Salary packaging up to $18,550

About Us

For over 140 years, we have been working at the forefront of gender equality through our housing, community programs, and advocacy. Our five-year plan focuses on prioritizing young women’s leadership and women’s housing for gender equity in Australia.

About the team

The Quality and Compliance team plays a vital role in driving continuous improvement, ensuring organisational accountability, and supporting best practice. The small team works collaboratively across the organisation to embed quality systems, uphold compliance standards, and deliver meaningful outcomes.

About the role

As a Quality and Compliance Officer, you will help ensure our policies and procedures comply with relevant standards and promote a culture of continuous improvement across the organisation.

In this role, you will:

• Streamline internal audit processes.
• Shape and improve policies, procedures, and compliance frameworks.
• Drive change through stakeholder engagement and training.
• Strengthen business continuity and complaints management.
• Promote a culture of safety, quality, and continuous improvement.

About you

The ideal candidate will have:

• Tertiary qualifications in Business, Quality Improvement, or a related discipline (post-grad highly regarded).
• Proven experience in policy review, internal audits, and quality improvement initiatives.
• Strong knowledge of quality and compliance principles.
• Excellent communication and interpersonal skills, with the ability to engage stakeholders and tailor messaging.
• Highly organised, proactive, and resilient, with the ability to manage competing priorities.

Don’t meet every single requirement? At YWCA Australia we are dedicated to building a diverse, inclusive and authentic workplace. If this role speaks to you but your past experience doesn’t align perfectly, we encourage you to apply anyway.

What to expect

Before you start, successful candidates will need to complete the following pre-employment checks:

• National Criminal History Check
• Valid State-Based Working with Children Permit
• Medical Declaration

How to Apply

Ready to join a team that makes a difference? We want to hear from you!

Click ‘Apply’ to submit your resume/CV and a cover letter outlining why you are the ideal candidate for this role!

Applications close 14 July 2025.

We’re excited to find the right fit and will be reviewing applications as they come in. Submit yours early for priority consideration, as the role may close before the advertised deadline.

Please connect with us at any time during the recruitment process if you require assistance to fully participate.

Questions?

If you have questions about this opportunity please contact Helen Coelho, Quality and Compliance Manager via [email protected]

• Position Description