About the role

The Program Manager will collaborate with a diverse range of senior leaders across the organisation, ensuring that interrelated projects deliver value, meet performance targets, and are executed with strong stakeholder engagement and risk management.

Work type: Full-time SPL Contract

Classification: SPL $209,929 pa plus Super

Key responsibilities include:

• Provide strategic direction and hands-on leadership across cross-functional teams, ensuring alignment with organisational goals and future business objectives. Develop and communicate a clear vision and actionable goals for the department.
• Act as a trusted advisor, leading engagement with stakeholders at all levels—from delivery partners to executive leadership—while effectively navigating organisational complexity and aligning diverse interests.
• Coach and manage leaders and professionals, fostering an inclusive, accountable, and customer-focused culture. Ensure teams feel valued, supported, and equipped for success
• Maintain effective organisational structures and communication channels to drive staff engagement, commitment, and results. Motivate teams through strong operational leadership and clarity of purpose.
• Oversee the planning and execution of the ACE program, ensuring successful integration across diverse business areas, technologies, and stakeholder groups.
• Manage all aspects of program delivery—including budgets, resources, governance, and quality—while monitoring performance to ensure alignment with business objectives and delivery targets.
• Lead the strategic direction of the program, offering expert guidance in planning, technology, business process design, risk, and stakeholder management.
• Manage the progress and integration of individual projects within the program, ensuring key milestones are achieved and dependant systems and business processes are aligned, and optimised as needed.
• Identify and mitigate program risks early, resolve conflicts, and manage interdependencies across projects and workstreams.
• Develop and track KPIs and program metrics to monitor effectiveness, identify trends, and support informed decision-making.

About you

To be successful in the role, you will have a tertiary qualification in relevant fields such as Information Technology, Computer Science or Business Management in addition to professional experience in program management and delivery.

Essential Experience:

• Demonstrated experience delivering a complex digital transformation program covering both business and technology domains.
• Strong understanding and experience in the implementation of, or working with modern ERP (e.g. CRM, Asset), or similarly related enterprise business systems, and technology platforms.
• Demonstrated people management skills to support, influence and foster a productive team culture.
• Accomplished negotiation, writing, presentation and public speaking skills to influence stakeholders and achieve support for department outcomes.
• Demonstrable experience at a Program Manager level delivering complex business systems, technology platforms and business process.

If this sounds like the role for you, then click apply now!

Child Safety Responsibilities
We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy.

Diversity and Inclusion
At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience.

We are the City
From parks to offices, childcare centres to works depots, leisure facilities to the Wool Museum and waterfront, our team plays a vital role in shaping our vibrant and growing community. Our community counts on us to get the essentials right while looking for ways to go beyond. By listening, collaborating, and focusing on sustainability, we strive to do the basics brilliantly and create a lasting impact. If you’re ready to be part of something bigger, join us in shaping the future of Geelong.

We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

Applications and Enquiries

Click the Position Description link to view more information about this position.

Applications close: 11:55pm Sunday 27th July 2025

Position description (word version)

Position description (PDF version)

Enquiries: Nikki Short - Talent Acquisition Partner | [email protected]

Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at [email protected] noting your preferred method of communication and contact details and a member of the team will be in touch.

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