About the role

As a Telecommunications Customer Advisor at Buderim Communications', you will be responsible for providing exceptional customer service and technical support to our clients. This full-time position is based in our Buderim, Queensland office, where you will be part of a dynamic team dedicated to delivering cutting-edge telecommunications solutions.

What you'll be doing

Respond to customer inquiries and provide technical support across a range of telecommunications products and services

Assist customers in troubleshooting issues and guide them through the resolution process

Educate customers on the features and benefits of our telecommunications offerings

Maintain accurate records and documentation of all customer interactions

Collaborate with other team members to ensure seamless customer experiences

Stay up-to-date with the latest industry trends and developments

What we're looking for

Previous experience in a customer service or technical support role, preferably within the telecommunications industry

Strong communication and interpersonal skills, with the ability to effectively liaise with customers from diverse backgrounds

Excellent problem-solving and analytical skills, with a keen attention to detail

A passion for technology and a desire to continuously learn and expand your knowledge

Ability to work effectively in a team environment and contribute to the overall success of the organisation

What we offer

At Buderim Communications', we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:

Generous annual leave entitlements

Opportunities for professional development

A supportive and collaborative work environment

Discounts on our range of telecommunications products and services

About us

Buderim Communications' is a leading provider of telecommunications solutions to businesses and consumers across the Sunshine Coast. With a strong focus on customer satisfaction, we are committed to delivering the best possible experience to our clients. Our values of integrity, teamwork, and excellence drive everything we do, and we are proud to have a diverse and talented workforce that is dedicated to our mission.

If you are excited about the prospect of joining our team as a Telecommunications Customer Advisor, please apply now.