
Float Attendant / Customer Service
City Cave Cleveland
Posted 15 days ago
We are on the hunt for a Permanent Part-Time or Causal Float Attendant (salary is reflective of work type and) to join our friendly, tight knit team at City Cave Cleveland & Redland Bay. Up to 25 hours per week.
If you are passionate about wellness, love connecting with people on their health journey and pride yourself on your work ethic, we want to hear from you!
Our centre (despite being a relaxing sanctuary for our guests!) can be a fast-paced environment, so we are looking for a committed and energetic superstar who thrives off a busy schedule and is looking for a role which blends physical activity with administration in a beautiful and serene work environment.
Plus, we support the overall wellness of our team members too; all staff enjoy 1 x FREE Float Therapy & 1 X FREE Infrared Sauna session month! Plus generous discounts on all of our services, retail and more.
What the role looks like:
opening, closing and maintaining our wellness centre (including cleaning float and sauna rooms between guests, deep cleaning of equipment, making herbal tea, dressing rooms, preparing laundry, unpacking deliveries. Please note, this is a physical role which involves daily activity). There are shifts when you will be working on your own.
connecting with our guests on their wellness journey, providing in-depth service briefings and attaining a thorough knowledge of our services menu
pool chemistry testing and treatments, equipment testing and maintenance tasks
management of our schedule and administration including the completion of daily compliance checklists, inventory counts, guest enquiries via phone and email
hitting sales targets and KPIs
Our ideal applicant will have:
high level communication skills
outstanding attention to detail
relative fitness level
a positive, team-minded mentality
ability to multi-task during our fast-paced, peak periods
ability to work autonomously (the role involves flying solo at times while on shift, and closing the centre solo during the evenings)
confidence interacting with guests, with previous customer service/sales experience highly regarded
Current First Aid/CPR or willing to get
Coming from a Hospitality or Day Spa industry is desirable.
Please note: position is not for School aged Children.
Hours of work are between 8:00am-9:30pm, Monday-Sunday, but we are looking for individuals who are particularly available for evening and weekend shifts.
About City Cave Cleveland
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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