Experienced Commercial Account Executive required by a reputable brokerage based in East Melbourne

Your new company

This is a reputable insurance brokerage with several offices across Australia, who partner with a wide range of commercial and domestic clients across the country. They have a successful and experienced team to work with, and offer excellent career progression routes and training and development. This is a hybrid working role based in the Eastern suburbs with excellent transport routes, and is a fantastic opportunity for an Account Executive or Assistant Account Executive to move forward in your career in commercial insurance broking.

Your new role

This position offers an exciting opportunity for a motivated insurance professional to manage and grow a diverse portfolio of clients. You will be delivering tailored insurance solutions, maintaining strong client relationships, and contributing to business growth through retention and development. The successful candidate will be responsible for overseeing renewals, supporting claims, and identifying new opportunities within existing accounts, all while upholding high standards of service and compliance. Your main responsibilities will include:

• Manage a portfolio of SME and mid-market commercial clients, ensuring their insurance programs are well-structured and up-to-date
• Conduct thorough risk assessments and gather underwriting information to support placement and renewal strategies
• Negotiate terms and coverage with insurers to secure competitive and comprehensive solutions for clients
• Prepare renewal reports, policy schedules, and supporting documentation with accuracy and attention to detail
• Maintain regular contact with key clients, providing proactive advice and updates on market conditions and emerging risks
• Assist clients with claims lodgement and resolution, acting as their advocate throughout the process
• Identify opportunities to enhance client coverage through cross-selling and upselling relevant commercial products
• Respond to new business enquiries and prepare tailored proposals for prospective clients
• Collaborate with internal teams, including assistant brokers and claims staff, to ensure seamless service delivery

What you'll need to succeed

In order to be considered for this position, you will be an experienced insurance account executive with proven knowledge of commercial and SME broking.

• Minimum 1-2 years of experience in commercial insurance broking
• Tier 1 Insurance Broking qualification
• RG146 compliance or equivalent industry certification
• Strong understanding of general insurance products including property, liability, motor, and financial lines
• Familiarity with underwriting processes and claims handling
• Proven ability to manage client relationships and deliver tailored advice
• Skilled at negotiating terms and presenting insurance solutions
• Ability to identify and act on cross-sell and upsell opportunities
• High attention to detail in documentation and compliance

What you'll get in return

This role offers a strong overall package for the right candidate, including:

• Competitive salary offering, from $80,000 to $120,000 plus super, which is negotiable depending on your previous experience in commercial insurance broking.
• Flexible, hybrid work based in the Eastern suburbs of Melbourne, serviced by good transport links and free parking.
• Extensive career development and progression opportunities, with support for further qualifications and internal promotions.
• A great opportunity to build on your insurance career and work with high-level commercial clients, in a boutique setting.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Sam Puddephatt on +61414080779 or [email protected] to discuss further. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.