Customer Service Representative- Dental

· Newly Created Team

· On the job training I Supportive Team

· NSW (Eastern Creek Location or Beresfield Location) - I On-site Parking I Monday to Friday I Flexible working

Are you a friendly, professional, and customer-focused individual? Are you a Dental Nurse, looking for a change. Do you love the dental, beauty and aesthetics industry? If so, we want YOU to be the voice of our new Dental division

The Opportunity

As a Customer Service Representative, you’ll be the first point of contact for new and existing clients. You will:

· Answer inbound calls and respond to product enquires.

· Make outbound calls to follow up on leads and orders

· Provide excellent customer support and product recommendations

· Assist with promotional outreach and client follow-ups

· Address order fulfillment and accurate input of customer orders in ERP systems to meet the customers’ requirements on time and delivered in full.

· Perform outbound calls to customers to follow up on order discrepancies and backorders.

· Develop expertise in product knowledge for all existing and upcoming products.

About you!

· Previous experience in customer service (bonus points if it’s in dental, aesthetics, beauty, or healthcare!).

· A warm, friendly, and professional phone presence.

· Strong organizational and multitasking skills.

· Confidence in making outbound calls and following up with potential clients.

· Team player who brings you’re “A-Game” to work and loves to have fun along the way!

What’s in it for you?

In return, you'll enjoy a competitive remuneration package, flexible work-life balance, ongoing professional development and the opportunity to diversify your skills across the Paragon Care Group of companies.

Join us where your contributions will make a lasting impact on healthcare. Apply now to be part of our team driving innovation in the industry.

About Us!

Paragon Care is an ASX-listed industry leader in the healthcare industry, specializing in supply and service of advanced medical equipment, devices, and consumables.

With an unwavering commitment to innovation and excellence, Paragon Care is at the forefront of transformative healthcare technologies, dedicated to shaping the future of diagnostics and healthcare decision-making.

We're not engaging any recruitment agencies for this role, so if you're interested. Please apply directly!

Successful applicants will be required to complete a pre-employment medical that includes an illicit substance test and criminal history check prior to commencement of employment. Only open to Australian or New Zealand Permanent Residents or Citizens

Paragon Care fosters a workplace that seeks to include, welcome and value the contributions of all people and encourages people with a disability, Aboriginal and Torres Strait Islander people, and people from culturally diverse backgrounds to apply.

Successful applicants will be required to complete a pre-employment medical that includes an illicit substance test and criminal history check prior to commencement of employment. Only open to Australian or New Zealand Permanent Residents or Citizens

Paragon Care fosters a workplace that seeks to include, welcome and value the contributions of all people and encourages people with a disability, Aboriginal and Torres Strait Islander people, and people from culturally diverse backgrounds to apply