Our participants, Our people, Our purpose

Currently, there are around 5.5 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 717,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.

A new role awaits

We have EL1 roles available in the Agency’s Foundational and Project Communications teams within the Strategic Communications Division.

The Foundational Communications team is responsible for championing simple, clear and consistent communications with an audience-led, content design approach. Here, innovation and inclusivity go hand in hand. This creates a dynamic environment where diverse ideas and perspectives are key to our mission. Our team’s culture is a highlight for our staff members. You will enjoy a culture of continuous learning and collaboration. Your work directly contributes to enhancing the lives of Australians with disability.

The Project Communications team supports participants through significant changes, ensuring they feel empowered, informed and confident in navigating the NDIS. We ensure communications are shaped with, and for, participants, reflecting preferences and lived experience. We drive continuous improvement to enhance communication, with a focus on accessibility, relevance and community needs.

The Foundational and Project Communications teams are a place where your communications skills and passion for social impact can flourish. This makes every day at work both challenging and rewarding.

Where you can add value

Duties of the Role may include but not limited to:

• Providing leadership, planning, resource management, performance management and decision making for the team.
• Providing high-level strategic communications advice and overseeing the development and execution of communications plans.
• Managing key internal and external stakeholder relationships, representing and negotiating on behalf of Strategic Communications to advance the NDIA’s interests across a range of forums. For example, attendance at internal multidisciplinary team (MDT) meetings.
• Drafting and reviewing content (with team and stakeholders) in line with content design principles and content governance framework. Developing content maintenance plan and supporting website and content redevelopment project.
• Managing the Agency’s catalogue of national products, including content design, review, printing, accessible formats, warehousing and ordering.

Enough about us, let’s talk about you

Our ideal candidate will have:

• Experience in an equivalent team leadership position
• Experience in government/sector communications desirable
• Understanding of content design
• Experience in writing and editing accessible web copy and written products
• Experience in change and project management
• Familiarity with the Australian Government Style Manual
  

Your NDIA Experience

We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while we're based far and wide across the country, we make sure nobody feels they are out on their own.

• Access to higher superannuation and above market leave entitlements
• Competitive remuneration and working conditions that support a positive work life balance
• Work for an agency where you will enjoy a socially diverse and inclusive culture

While this role is ideally performed from Surry Hills NSW, Brisbane QLD, Geelong and Richmond VIC, remote working arrangements may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered.

Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.

Applications for this role close on Wednesday 23 July 2025, 11.30pm AEST

If you have any questions, please contact Cath Coad on 0408 039 931 or email [email protected]

With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.

NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role. If you require an adjustment to be made during the recruitment process (including alternate formats of the application form) or have an enquiry about the support provided, please contact DFP Recruitment on 1300 138 337 [email protected].

RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.

There are certain roles within the National Disability Insurance Agency that may require mandatory vaccination, subject to government order or directive. Evidence may be required prior to commencement.