Who are we?

Sonder is an inclusive, not-for-profit organisation that has been providing better quality health and support services to the South Australian community since 1993. We support thousands of people each year to access services across seven key domains – Mental Health, Aboriginal Health, Alcohol and/or other Drugs, Employment, Community Health, Disability, and Homelessness

What benefits can we offer?

When you work with Sonder, you become part of the Sonder family and that provides you with a number of benefits such as:

• Salary (excluding super) paid above award and reviewed annually
• Flexible working arrangements
• Professional development allowance provided yearly
• Generous salary packaging options - increase your take home pay by 6-12%
• 17.5% Leave Loading
• Modern and welcoming office spaces
• Christmas Closure Bonus Leave (above annual leave entitlements)
• Training opportunities
• Meal & entertainment allowances
• Paid parental leave, and much more!

Sonder are open to negotiating further benefits with the successful applicant to ensure an excellent working environment for you.

Contract: Casual

Location: headspace Marion, Adelaide, Onkaparinga and Edinburgh North

More Information & Position Description via this link: https://bit.ly/4nyQKBT

About the Role:
The Support Services Officer is responsible for the provision of high-level customer service and administrative/operational support to clients, staff, internal and external stakeholders of Sonder in a confidential, proficient and friendly manner.

Experience Requirements:

• Demonstrated experience working within a fast-paced environment;
• Experience in the delivery of effective and proficient client-focussed administrative and front of house support
• Experience in dealing with a high demand of enquiries from members of the public, particularly enquires of a sensitive or confidential nature.
• Experience in the provision of high level, professional and courteous customer service.

Qualification and Other Requirements:

• Current National Police Clearance
• Current or willing to obtain a Working with Children's Check (WWCC)
• Certificate level in Business Administration or similar, desirable but not essential.

How to apply:

Applicants are requested to send a cover letter and resume to Sonder via our careers portal on our website.

Feel free to send any enquiries to [email protected]

Advert Closing Date: 23 July 2025

At Sonder, we strive to respond to all applicants. However, due to the high volume of applications we receive, we may only be able to contact those shortlisted for the role. Thank you for your understanding.