Employment Type: Permanent Full Time / Part Time
Position Classification: Health Support Services
Remuneration: 51844.63 - 56885.08
Hours Per Week: TBA
Requisition ID: REQ586374
Advertising closes: 23 July 2025

Employment with Mid North Coast LHD requires candidates to hold a valid authority to work in Australia (Aust Work Rights Visa).

This position will be located within Mid North Coast LHD

What you'll be doing
This position will support patients accessing MNC Virtual Care through the provision of screening, flow management, check-in and general enquiries.

This position works with individuals and their families, health practitioners and communities to support patients and link them to health and other services. This position requires good skills in communication, identifying and solving barriers in access to care, collaborative problem solving and knowledge of referral to health services.

The primary purpose of MNC Virtual Care is to reduce preventable admissions and decrease length of hospital stay through Urgent Care service delivery, early intervention, and care navigation to people who have been identified as at risk of presentation and hospitalisation for low acuity conditions that can be safely managed over a virtual platform.

About you
Do you have completion of a relevant Certificate III (or higher) qualification in Health Services Assistance, for example the current course HLT33115 Certificate III Health Services Assistance (Assisting in Nursing Work in Acute Care), or having equivalent experience or have completed 1 or more years training as an undergraduate nursing student. OR Appropriate skills and abilities to be classified as an Allied Health Assistant (AHA). To meet the requirements for Level 2 AHA: demonstrated experience working as an Allied Health Assistant for a period of 12 months or more and/or Certificate III in Allied Health Assistance (or equivalent qualification) or more years training as an undergraduate Allied Health student. If the applicant does not meet requirements above, they will commence service at Level 1 AHA.

Diversity and Inclusion lies at the heart of how we recruit

Mid North Coast Local Health District is committed to building a diverse workforce that reflects and understands the community we serve. We are dedicated to fostering an inclusive workplace culture where everyone feels respected, valued and that they belong. As an equal opportunity employer, we welcome applications from candidates of all cultures, backgrounds, abilities, and experiences.

We encourage you to reach out if you require any adjustments or assistance during the recruitment process to ensure you have every opportunity to showcase your talent, skills, and potential. Please contact our Diversity, Equity & Inclusion Manager.

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive for Category A positions prior to offer.

All new employees must agree to comply with the requirements outlined under the General questions section at Occupational assessment screening and vaccination - FAQ

Salary will be accordance with NSW Health State Awards for the advertised classification/s. These awards are available at http://www.health.nsw.gov.au/careers/conditions/pages/default.aspx.

Are you interested in moving to the Mid North Coast? Learn more at The Welcome Experience. A free service supporting businesses, essential workers and their families who are considering moving or have made the move to regional NSW.

A TALENT POOL MAY BE CREATED FOR FUTURE ROLES AND WILL REMAIN VALID FOR 18 MONTHS.

Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Cassie Deans on [email protected]

For Diversity, Equity & Inclusion enquiries, please contact the District Manager - [email protected]

'Get to know our Health District' - MNCLHD

Code of Ethics and Conduct for NSW Government Sector Employees

Mid North Coast LHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards