Senior Commercial Pricing Officer, Ongoing opportunity based in Sydney CBD with flexible + hybrid working options available

• Ongoing opportunity
• Clerk Grade 9/10: $129,464 - $142,665+ super, commensurate with experience
• Location - role is based in Sydney with hybrid and flexible working options available

An exciting ongoing opportunity has arisen for a Senior Commercial Pricing Officer to join the Commercial Pricing team, part of Corporate Finance within the Department of Customer Service.

The successful candidate will be an experienced individual and play a key role in the development of the commercial pricing model for platforms and services that the Cluster provides.

You will be joining a friendly, fast-paced, dynamic and diverse team who is passionate about commercials, information driven decision making and supporting our 8 million customers.

We are an inclusive employer that fully supports flexible working and values our people for their diverse ideas, backgrounds and skills. We are committed to building a workplace that reflects the community we serve and welcome applications from everyone.

Opportunities to be part of this exciting team don't come around often. Don't let this one pass you by!

In this role you will:

• Design, build and evaluate the financial models, including scenario analysis, to support the organisation achieve its budget objectives
• Partner with staff from across the organisation providing high level advice and guidance to build expertise in contracts, procurement, provide governance and improve procurement practice and outcomes
• Develop, manage and maintain effective customer relationships and partnerships with internal stakeholders, including Finance business partners across the Cluster, to facilitate, influence and guide activity-based costing modelling design
• Liaising with teams within and outside the agency providing sound commercial and contractual advice.
• Developing a sustainable pricing model for DCS across multiple divisions within TM1. Identifying key Cost Centres and understanding how they map to each archetype/product.

To be successful in this role you will demonstrate:

• Your ability to develop and implement pricing models: How you utilise analytical skills to create and maintain pricing models that optimise budget responsibility and transparency
• Collaboration both within the immediate team and wider organisation: Engage with various stakeholders, to align pricing strategies with overall government objectives.
• Experience in strong stakeholder management: Build and maintain relationships with key stakeholders, effectively communicating pricing strategies and addressing concerns or feedback.
• That you exhibit a curious and proactive mindset: With a desire to seek to understand organisational structures, support organisation optimisation, and drive innovative pricing solutions.

What we need from you:
Please click apply now and upload an up-to-date CV and a brief cover letter outlining how your skills and experience are aligned to the role.

Salary Grade 9/10, with the base salary for this role starting at $129,464 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Nicole Turner via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 10am Thursday 24th July

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

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