About the role

West Group are seeking an experienced HVAC&R Service Coordinator to join our team in Sydney, NSW. This full-time role will involve coordinating and overseeing the maintenance and repair of Air conditioning and Refrigeration systems for our diverse range of commercial clients.

What you'll be doing

Liaising with clients to schedule and monitor HVAC&R service and repair work

Allocating technicians to job sites and coordinating their activities

Basic quoting and service reporting

Maintaining comprehensive service records and updating job statuses

Ensuring all work is carried out to the highest safety and quality standards

Identifying opportunities to improve service delivery and operational efficiencies

Assisting with the procurement of parts and equipment as required

What we're looking for

A Self Motivated, Reliable and Assertive individual who is looking to have a voice in an ever growing service department

Minimum 3 years' experience in an HVAC&R service coordination or similar role

Strong technical knowledge of commercial HVAC&R systems and their maintenance requirements

Excellent communication and customer service skills

Proficient in using job management and HVAC control software (Simpro experience an advantage)

Ability to multitask, prioritize and work well under pressure

A keen eye for detail and a commitment to safety

What we offer

Competitive remuneration package

Ongoing training and professional development opportunities

Supportive and collaborative team environment

Opportunities to implement change and have a voice in the progression of the department

Flexible work arrangements and a focus on work-life balance

About us

West Group is a leading provider of HVAC&R solutions for commercial and industrial clients across Sydney. With over 10 years of experience, we are known for our commitment to quality, innovation and exceptional customer service. Join our team and be a part of our continued growth and success.

Apply now to become our next HVAC&R Service Coordinator.