About the role

Join the team at Direct Stone Pty Ltd as a full-time Receptionist based in Drouin, VIC. In this customer-facing role, you will be responsible for delivering exceptional service to all visitors and callers, ensuring a positive first impression of the company. Working within the Administration & Office Support team, you will play a key part in the smooth running of the office.

What you'll be doing

Greeting and welcoming all visitors to the office in a friendly and professional manner

Answering and directing incoming phone calls efficiently

Performing general administrative duties such as filing, photocopying, and data entry

Book upcoming job installations in with clients

Providing administrative support to the wider team as needed

Contributing to a positive and collaborative office environment

Assist with debt follow up.

Prep invoices when required using Xero software

Ensuring the reception area and other common spaces are kept tidy and well-presented

Outgoing telemarketing PR calls to follow up existing customers

What we're looking for

Previous experience in a similar customer service or receptionist role

Strong communication and interpersonal skills with a warm and friendly manner

Excellent organisational abilities and attention to detail

Proficiency in using standard office equipment and software

A positive, proactive and flexible approach to work

The ability to work well both independently and as part of a team

What we offer

At Direct Stone Pty Ltd, we are committed to supporting our employees and providing a great place to work. This role comes with a competitive salary, generous leave entitlements, and opportunities for ongoing training and development. You'll also enjoy a collaborative and inclusive work environment, with a focus on work-life balance.

About us

Direct Stone Pty Ltd is a leading provider of high-quality stone products and services. With over 20 years of experience in the industry, we pride ourselves on our commitment to excellence, innovation and customer satisfaction. Our team of dedicated professionals work hard to deliver outstanding results and build lasting relationships with our clients.

Apply now to join our team as a Receptionist and be a part of our continued success!