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Rostering Officer (National After Hours Service)

Life Without Barriers
Sydney, NSW
A$38.65 p/h + penalties
Community Services & Development → Child Welfare, Youth & Family Services
Part-time
Remote

Posted 6 days ago


At Life Without Barriers, we’re all about creating safe, supportive environments where children and young people can thrive. Every day, we work closely with families, carers, and communities to help shape brighter futures.

From supporting children and families to empowering people with disability, mental health, or those seeking refuge — we’re here to break down barriers and build better lives.

Join us to discover a purpose you can wrap your heart around!

Employment Type: Part Time, Maximum Term (to 30 June 2026)

Location: Completely flexible, as this is a work from home opportunity!

Hourly Rate: From $38.65 per hour + penalties (SCHADS level 3)

As a Rostering Officer, you will work as part of our National After-Hours Service (NAHS) to coordinate and optimise the engagement of available employees to best meet client requirements and promote a sustainable workforce.

We have two (2) positions available, with the roster for each listed below. Please note, alterations to the allocation of day of work/shifts are unable to be accommodated.

Position 1: 51 hours per fortnight

  • Monday: 0600 - 1500
  • Friday: 0600 - 1500
  • Saturday: 0600 - 1500
  • Sunday: 0600 - 1500
  • Monday: 0600 - 1500
  • Thursday: 0600 - 1500
  • Week 1
  • Week 2

Position 2: 54 hours per fortnight

  • Monday: 0600 - 1500
  • Tuesday: 0600 - 1130
  • Wednesday: 0600 - 1130
  • Thursday: 0600 - 1130
  • Monday: 0600 - 1130
  • Friday: 0600 - 1500
  • Saturday: 0600 - 1500
  • Sunday: 0600 - 1500
  • Week 1
  • Week 2

Key Responsibilities:

  • Develop and maintain staffing rosters in accordance with client needs, funding allocations, budget and award requirements.
  • Fill shifts impacted by unplanned leave or changes in client support needs
  • Communicate and coordinate with stakeholders effectively, particularly in response to schedule/roster changes, roster concerns and complaints
  • Work with stakeholders to understand Service Agreements and client needs
  • Complete administrative tasks in a timely manner, including call logs and employee schedule changes within relevant systems

Skills & Experience

  • Experience in a high-volume rostering or scheduling role, ideally utilising the SCHADS award
  • Previous experience in the utilisation of rostering software systems (Microsoft Teams Shifts experience if preferred)
  • An understanding of service delivery within residential Child, Youth & Family services
  • Demonstrate experience managing competing priorities to deliver outcomes within required timeframes
  • Confidence to respectfully navigate complex or difficult situations/conversations with stakeholders
  • Ability to build and maintain positive and professional relationships with stakeholders

Successful candidates will be required to clear probity checks including National Criminal History Record Check and any relevant stated based checks.

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For general role enquiries contact Kristy Crowe via [email protected]

Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit https://www.lwb.org.au/careers for information on our access and inclusion work and how to contact us directly.

Applications close at midnight on Sunday 20th July 2025

Applicants are encouraged to apply as soon as possible as applications are continuously reviewed prior to the closing date and as such the closing date is subject to change without notice.


About Life Without Barriers

Coffs Harbour, NSW, Australia
Community Services & Development
5001-10000 employees

Established in 1994, Life Without Barriers is a not-for-profit organisation that delivers services in more than 300 communities across Australia. We believe in the rights of people and the importance of relationships. These foundations shape our unique approach to care and underpin our vision and values.

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