Our valued State Government client is seeking a motivated AO3 Business Support Officer to join their high-performing team based in Mount Isa. This is a fast-paced role where you will play a key part in supporting essential departmental services and maintaining strong relationships with both internal and external stakeholders.

Key Responsibilities:

• Provide a high standard of customer service in a KPI-driven environment.
• Build and maintain effective relationships with local suppliers, industry contacts, and other stakeholders.
• Support timely and efficient service delivery across departmental functions.
• Ensure accuracy in data management and record-keeping.
• Actively contribute to internal process improvements and innovation initiatives.

About You:

• Proven experience in a call centre or customer service environment.
• Strong interpersonal and communication skills, including negotiation and conflict resolution.
• Ability to work collaboratively in a team and meet performance targets.
• Professional, proactive, and adaptable in a dynamic work environment.

Apply today to be part of a team that makes a difference in delivering critical government services!

Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via [email protected] or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.