🌿 Continual professional and personal growth as you learn more about our exciting business

🎂 A paid day off on your birthday!

🌈 A supportive working environment where we value the contribution of our people and are committed to seeing you develop to your full potential.

🎄 Guaranteed two weeks off at Christmas

Diverse Air Conditioning & Refrigeration is a leading Air Conditioning company in Tweed Heads/Gold Coast, our office is based in Tweed Heads. Our work ranges from residential to light commercial projects including maintenance and new build fit out’s. We are known for our excellent levels of customer service and ability to fix problems that other companies can’t or won’t. As a result the business has grown and we have decided that it is time to get some help.

We are recruiting for an Office Administrator, ideally 38 hours per week, however times can be negotiated between the successful applicant and Director. You will be responsible for assisting the Director in ensuring all office activities are completed in a timely, accurate and professional manner. You may currently be working for another Air Conditioning company or related Trade Business and be looking for a new challenge.

Day to day jobs include

Be responsible for Scheduling jobs for the Director and other tradesmen (Servicem8 software).

Responding to emails

Answering phone calls and contacting clients

Have excellent customer service skills and phone manner and communicate effectively with clients.

Communicate effectively with the Director regarding ordering and job progress.

Assist with marketing activities (e.g. mailing letters, customer database, social media etc).

Strive towards producing high quality work in appropriate time frame at all times.

Have fun enjoy and be proud of what you achieve in your working day.

Be motivated and help your team to meet timelines and uphold the Diverse Air Conditioning & Refrigeration professional image.

Ordering materials/contacting suppliers

Have knowledge of Accounts Payable and Receivable processing and entering and generating invoices.

Assist in Back Costing Jobs or willing to learn

Non-Negotiables

✅Have a minimum 2 to 3 years’ experience in the office administration role (for an Air Conditioning or related Trade Business will be an advantage).

✅Experience with client communication and excellent customer service

✅Experience scheduling in Servicem8 or similar job management software

✅ Happy to be part of a growing business, supportive team with a willingness to learn.

If you think you have what it takes to join the Diverse team, then apply via email with a copy of your CV and a brief covering letter telling us why you are the person for the job.

[email protected]