Job Description: Visa Administration/Receptionist

Position Overview: We are seeking a dedicated and experienced Receptionist to join our team at Venture Migration. As the first point of contact for our clients, you will play a crucial role in providing exceptional customer service and administrative support. Your experience in administrative roles and your ability to multitask and manage various responsibilities will contribute to the smooth operation of our office.

Responsibilities:

Greet clients and visitors with a warm and welcoming demeanor, ensuring a positive first impression of the company.

Answer and manage incoming calls, directing them to the appropriate team members or departments.

Schedule appointments and manage the office calendar to optimize efficiency.

Assist in maintaining and updating client records, ensuring accuracy and confidentiality.

Provide administrative support, including data entry, document preparation, and filing.

Handle incoming and outgoing mail and emails, responding or forwarding them as necessary.

Coordinate and manage the flow of documents and information within the office.

Assist in managing inquiries and scheduling appointments for visa consultations.

Collaborate with the team to ensure a seamless client experience.

Perform other related administrative tasks as needed.

Qualifications:

Previous experience in administrative or receptionist roles is required.

Strong organizational skills and the ability to prioritize tasks effectively.

Excellent verbal and written communication skills.

Proficiency in using office software, including Microsoft Office (Word, Excel, Outlook).

Attention to detail and accuracy in data entry and document management.

Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Professional and friendly demeanor, with exceptional customer service skills.

Discretion and respect for confidentiality when handling sensitive information.

Additional Information:

Position: Full-time

Location: Melbourne

Start date: June 2025

Compensation: Competitive salary based on experience

To apply, please send your resume and a cover letter detailing your relevant experience to [email protected] Please include "Visa Admin/Receptionist Application" in the subject line. We look forward to hearing from you!