About the role

Specsavers Success, a leading eye care provider, is seeking a highly skilled Clinical Assistant to join our dynamic team in Success, WA 6164. This full-time role is crucial in supporting our clinical operations and ensuring the highest standards of patient care.

What you'll be doing

Assisting Optometrists, Audiologists and other clinical staff with patient examinations and procedures

Performing diagnostic tests and measurements, such as tonometry, OCT scans and autorefraction

Performing hearing screenings, visual fields, contact lens fit and teach assessments, IPL and LTTT dry eye therapy services

Maintaining a clean and organised clinical environment, ensuring all equipment is properly maintained and sterilised

Creating a positive customer experience by welcoming and assisting clinic patients. Providing exceptional customer service to patients, ensuring their comfort and addressing any concerns or questions

Accurately documenting patient records and maintaining detailed case notes and patient confidentiality

Supporting the optometry team with administrative tasks, such as booking appointments and processing orders, clinic and diary management and stock control

Giving back with involvement in local community projects with health providers and schools.

What we're looking for

Previous experience as an Ophthalmic Clinical Assistant or in a similar healthcare support role. Knowledge of healthcare practices, standards and medical terminology beneficial

Familiarity with Medicare or Allied Health Insurance providers preferrable, full training will be given

Compassionate and caring nature, empathy, professionalism and reliability

Strong interpersonal and communication skills, with the ability to effectively interact with patients and clinical staff

Excellent attention to detail and the ability to multitask and prioritize tasks in a fast-paced clinical environment while maintaining a high level of accuracy.

Strong organizational skills to manage patient appointments, maintain medical records, and assist in inventory management

Proficiency in using electronic medical record systems and other relevant software

A passion for providing exceptional patient care and contributing to the overall success of the practice

Ability to build genuine and supportive relationships with colleagues to thrive and achieve goals together

Any additional skills, such as fluency in a second language or experience with specific medical software, may also be beneficial.

What we offer

At Specsavers Success, we believe in empowering our employees to thrive. You'll enjoy a competitive salary, opportunities for professional development, and fun and supportive team environment that fosters personal and career growth. We also offer flexible work arrangements and a range of employee benefits, and staff discounts on eyewear.

Two FREE pairs of glasses per year! Uniform provided.

Birthday and Volunteer leave, additional Wellness Day (Success practice exclusive)

Up to 60% off for your family and friends (Success practice exclusive)

Staff referral incentives

Health & wellbeing support including Employee Assistance for you and your family, free access to wellness platforms such as Headspace

Happy to discuss additional training towards an optical or clinical/retail qualification.

About us

Specsavers Success is a leading eye care provider, committed to delivering exceptional service and innovative solutions to our patients. With a strong focus on quality, innovation, and community engagement, we are dedicated to making a positive impact on the health and wellbeing of the people we serve.

If you're ready to join a dynamic and forward-thinking team, we encourage you to apply for this exciting new Clinical Assistant role at Specsavers Success.

We embrace the diversity of our community and encourage all interested applicants to apply. All applicants will be respected and valued. Due to high volumes of applications, apologies only successful candidates may be contacted.