Job Title: Coordinator - Workday Trainer & Systems Specialist

Location: Canberra or Tumut (NSW)

Employment Type: Full-Time

Step Up Your Career with a Growing and Supportive Organisation!

About Us

Valmar Support Services is a Not-for-Profit Organisation dedicated to providing high-quality support services to people with disabilities, aged care services, community transport, and supported employment. Our commitment to making a positive impact on the lives of our clients drives everything we do.

Job Summary

We are looking for a dedicated professional to guide and train our organization through Workday implementation and beyond. In this role, you will create and deliver engaging learning programs, support system updates, troubleshoot user issues, and develop eLearning content for Workday as well as other company systems. No prior eLearning authoring experience is required—you only need a passion for learning technology and a willingness to explore new tools.

Key Responsibilities

1. Workday Training & Adoption

o Implementation Support: Collaborate with project teams to understand new or updated Workday modules, ensuring accurate, timely training for all users.

o Training Delivery: Conduct in-person or virtual sessions tailored to diverse audiences, focusing on system navigation, best practices, and key features.

o User Resources: Create step-by-step guides, job aids, and reference materials to support ongoing user self-service and knowledge retention.

2. eLearning Development

o Content Creation: Design engaging digital training modules, videos, or interactive courses using eLearning authoring tools (training provided if needed).

o Continuous Improvement: Gather and analyze learner feedback to enhance training effectiveness and refine content regularly.

3. System Support & Administration

o User Assistance: Provide first-level troubleshooting for common Workday queries, collaborating with IT/HR teams for more complex issues.

o Documentation & Updates: Communicate new features, updates, or enhancements to end users, ensuring system knowledge remains current.

4. Cross-Functional Training Support

o Other Systems Training: Develop and deliver training programs for additional software applications as needed, maintaining a standardized training approach across the organization.

o Collaboration: Work closely with various departments to identify training gaps and propose user-friendly solutions.

Selection Criteria:

• Training & Facilitation Skills: Demonstrated success in delivering classroom and virtual instruction to varied audiences.

• Technical Aptitude: A basic understanding of enterprise software (e.g., HRIS, ERP) with the ability to learn new platforms quickly.

• Communication: Strong verbal and written skills, adept at simplifying technical content for non-technical users.

• Adaptability: Eagerness to learn new authoring tools and keep training materials fresh and interactive.

• Education/Experience: A bachelor’s degree in IT, HR, Instructional Design, or related field is preferred (or equivalent experience). Familiarity with Workday is a plus.

What We Offer

• A competitive salary + Salary packaging benefits to boost your take-home pay

• Fully maintained vehicle provided

Impactful Role: Be at the forefront of an organization-wide Workday rollout, influencing user adoption and productivity.

Growth Opportunities: Develop expertise in Workday administration, eLearning tools, and system support with ongoing training and mentorship.

Collaborative Culture: Join a supportive team that values curiosity, communication, and continuous improvement.

If you are passionate about technology, enthusiastic about developing interactive learning experiences, and ready to help our teams excel, we’d love to hear from you. Apply now to join us as a Workday Trainer & Systems Specialist and make a meaningful impact on our organization’s success!