About us

Whitfords Avenue Medical Group in Kallaroo, WA. We are a split billing (bulk billing/private billing), large, family practice with 7 permanent doctors, providing exceptional quality care to our local community. We value the caring relationships that we have developed with our clients. The position is for a part time Medical Receptionist, with an immediate start, with excellent communication and time management skills to join us in our busy and friendly practice. We also have Allied Health practitioners including a podiatrist, a psychologist, a physiotherapist and a diabetes educator.

The position is a guaranteed 49 hours a fortnight (at a minimum). We have a 4 week roster, week 1 and 3 would be Tuesday, Wednesday, Thursday and Friday, week 2 and 4 would be Tuesday, Thursday, Friday and Saturday (all day 8.00 - 15.00).

We are open from 6.45 - 20.00 varied throughout the week Monday - Saturday.

Shifts would be a mix of 6.45 - 13.45, 7.00 - 15.00, 7.30 - 15.30, 8.00 - 16.00, 9.00 - 17.00, 10.00 - 18.00. If you can not work any of these shifts, please do not apply.

Must have flexibility to cover sick leave and annual leave throughout the whole week and preferable to be able to work Public Holidays if required.

Qualifications & experience

Pracsoft and Medical Director experience desired

Previous HICAPS experience desired.

Medical Reception experience essential

CPR certificate required or date booked for certificate

Ability to multitask and work in a multidisciplinary team

Calm and professional manner

Quick learner and be adaptable to change

Hand Hygiene certificate (able to do after successful application)

Tasks & responsibilities

Answering telephone queries in a courteous and professional manner and greeting patients at the Practice in a courteous and efficient manner

Preparing outgoing mail and receiving and scanning incoming mail

Issue patients invoices/receipts and bulk bill as required

Take payments when private billing

Run private health claims through the HICAPS machine

Make appointments for patients following set procedures

Exercising confidentiality in regards to patient care and all aspects of the practice

Assist Doctors by making phone calls, scanning, faxing, chasing results etc.

Banking at the end of the day and batching Medicare and DVA claims

Sending Workers Compensation accounts, receipting and more

Fill in roster when staff away on holidays and sick leave

Other medical reception duties as required

Benefits

Free Parking

Offers salary sacrifice to Superannuation

Friendly and supportive staff

Uniform shirts provided after probation