Senior Electrical Approvals Officer

NSW Department of Customer Service
Parramatta, NSW
A$110,266-$122,058 p/a
Trades & Services → Electricians
Full-time
Hybrid

Posted 4 days ago


Senior Electrical Approvals Officer

Clerk Grade 7/8

Salary: $110,266 - $122,058 p.a. + Super + Leave Loading + Accrued Flex Time

Employment Type: Ongoing, Full-time (Permanent)

Location: Parramatta, NSW - close to public transport | Hybrid working available

Closing Date: Monday, 21st July 2025 [9:59am]

Use your electrical expertise to make a lasting impact on public safety.

Are you a technically minded engineer or advanced electrical technician ready to shift your focus from troubleshooting issues to delivering permanent, systemic solutions in a regulatory environment? If so, this is your opportunity to be part of a team ensuring the safety and compliance of electrical appliances and equipment in regulatory settings

We are seeking candidates with hands-on experience in electrical testing laboratories, and/or in the assessment and review of electrical safety test reports. Professionals with a background in electrical product design or compliance, particularly for appliances and equipment, are also encouraged to apply.

Your knowledge of electrical hazards, product safety and certifications (e.g. Certificates of Approval, Conformity, or Suitability) will position you for success in this role.

Essential Requirements:

  • A degree in Electrical Engineering or equivalent professional experience, or qualifications as an advanced Electrical Technician
  • Sound knowledge of certification principles and/or ISO/IEC 17065
  • Sound knowledge of Australian and/or international electrical safety standards
  • Certificate IV in Government (investigations) or preparedness to undertake an identical or similar employee sponsored program.
  • Quality Assurance (QA) knowledge desirable

About the Role

As an Electrical Certification Officer, you will be responsible for assessing and certifying electrical appliances and equipment, ensuring compliance with legislative requirements and standards. You will also contribute by assisting the enforcement team in providing technical advice and understanding of the standards. Your knowledge and experience will assist to enhance the broader safety initiatives that address emerging issues in the electrical sector.

Key Responsibilities:

  • Assess and certify electrical articles in line with legislation, regulatory requirements, and applicable national and international standards
  • Evaluate and provide recommendations based on technical advice, reports, and submissions
  • Assist with managing, maintaining and auditing of the Recognised External Approval Schemes (REAS)
  • Provide technical advice to internal and external stakeholders
  • Represent the department on relevant electrical standards committees

Key Challenges:

  • Balancing competing priorities and high volumes of technical assessments
  • Ensuring all decisions are aligned with legislation and best regulatory practice

About the Team - Testing Services, Electrical & Gas Approvals

The Electrical & Gas Approvals unit is a small, specialised team within the Licensing and Accreditation directorate. We provide expert technical services to assess and certify a wide range of electrical appliances, accessories, and other products ensuring they meet all relevant safety standards and legal requirements. This is your chance to contribute meaningfully to public safety and consumer confidence across NSW.

Ready to apply?

To apply, please submit:

  • A cover letter (maximum 2 pages) outlining your suitability for the role
  • A current resume (maximum 5 pages) detailing your qualifications, skills, and experience

For further information about the role, please contact Glenn Toole, Manager - Electrical & Gas Approvals, on 0407 834 352

A talent pool may be created from this recruitment to fill future temporary or ongoing roles with similar requirements.

Salary Grade 7/8, with the base salary for this role starting at $110,266 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Michael Yoon via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Monday, 21st July 2025 [9:59am]

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process


About NSW Department of Customer Service

Sydney, NSW, Australia
Government & Defence
5001-10000 employees

We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. As a leading central service NSW Government agency, we are made up of over 30 agencies, entities and business units, which makes our work incredibly diverse.

We are focused on delivering first-class customer service, regulatory reform and digital transformation is at the heart of what we do; driven by our many teams across DCS including Service NSW, Digital.nsw, Revenue NSW, State Insurance Regulatory Authority and Telco Authority.

Come join us and influence the future of our great state.

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