🔹 About Us

Lane Communications is a proudly South Australian owned company specialising in providing printing and communication solutions to a wide range of government and private clients. Since its establishment in 1971, Lane Communications has grown to become one of the leading suppliers of print, digital and related IT solutions in Adelaide. With a commitment to customer service, backed by years of industry experience and a team dedicated to finding the right solution for every customer.

🔹 Position Summary

We are looking for someone who enjoys customer interaction to support our current sales team in providing account management to our existing client base. A recent graduate with a marketing/business degree would be ideal.

🔹 Key Responsibilities

Assist the senior sales staff in the following:

Act as one of the primary point of contact for customer enquiries, quotes, orders, and job updates.

Maintain a dynamic WIP to ensure all relevant departments have the most up to date information.

Coordinate with pre-press, production, and design teams to ensure timely and accurate job setup.

Manage proofing process, including variable data proofs, and facilitate client approvals.

Identify and resolve potential issues before jobs go to press.

Monitor job progress and proactively communicate updates or delays to clients.

Maintain accurate records of job history, customer preferences, and communication.

Assist with quotes, invoicing questions, and post-job follow-ups.

🔹 Required Skills & Experience

Proficiency in Microsoft Excel

Exceptional communication skills – both written and verbal.

Strong attention to detail and organisational skills.

Ability to work independently and collaboratively in a deadline-driven environment.

You must be an Australian Citizen to apply

🔹 Nice to Have

Experience with file review/proofing (PDFs, artwork files).

Experience working with customer management, workflow and estimating software.

Knowledge of direct mail and AusPost requirements.

Background in print production or production coordination.

To Apply

Send your CV and a brief cover letter highlighting relevant experience to [email protected] We look forward to meeting someone who’s as passionate about print and client satisfaction as we are!