ABOUT BULLY ZERO

Bully Zero is Australia’s leading and most influential bullying prevention organisation. Our mission is to create safe, inclusive environments where individuals are empowered to thrive - free from bullying, cyberbullying, and digital abuse.

We work with schools, workplaces, and communities to deliver transformative education programs, workshops, and awareness campaigns that inspire real change.

We seek a highly organised and proactive Engagement Manager to join our passionate team. If you have strong coordination skills, love working with people, and want to be part of something bigger than yourself, this role is for you!

ABOUT THE ROLE

The Engagement Manager is a key leadership role within the Education Team, responsible for driving engagement, awareness, and uptake of Bully Zero’s nationally recognised education programs across schools, workplaces, and community groups.

This role leads the education stakeholder engagement strategy, oversees the scheduling and booking process, and manages the Engagement Coordinator to ensure exceptional client experiences from the initial enquiry through to program delivery.

This is a fantastic opportunity to work for a purpose-driven organisation, build strong relationships with schools and corporate partners, and be a key player in expanding Bully Zero’s impact nationwide.

WHAT YOU’LL BE DOING

Stakeholder Engagement & Relationship Building

Develop and maintain strong, long-term relationships with key contacts in schools, workplaces, and community organisations.

Identify and engage new clients, cold leads, and returning contacts to increase program bookings.

Represent Bully Zero at relevant industry events, education networks, conferences, and stakeholder meetings.

Tailor outreach strategies and engagement approaches for different sectors and demographics.

Team Leadership & Coordination

Manage, mentor, and support the Engagement Coordinator to deliver high-quality service and maintain seamless operations.

Monitor workflows and ensure bookings are actioned, scheduled, and followed up promptly.

Facilitate weekly coordination meetings with the Engagement and Education teams to align availability and program capacity.

Cross-Department Collaboration

Work closely with the Education team to understand facilitator availability, program suitability, and delivery options.

Collaborate with the Marketing Manager to develop and execute campaigns that drive interest and leads.

Ensure all communications and promotional messaging reflect Bully Zero’s tone and values.

CRM Oversight & Administration

Oversee the Salesforce CRM to ensure all leads, bookings, and client interactions are accurately recorded.

Generate reports on lead conversion, booking trends, and engagement metrics.

Monitor client feedback post-delivery and use insights to improve service and inform future engagement.

Program Promotion & Growth

Develop sector-specific outreach plans to increase program uptake in priority areas (e.g., regional schools, community groups, small to medium-sized enterprises).

Partner with ambassadors and influencers where relevant to extend reach and credibility.

Contribute to the development of engagement materials and program promotional resources.

Analytics & Reporting

Provide regular reports that align with KPIs and budget expectations.

Analyse data to identify trends, challenges, and opportunities across programs and engagement.

Use reporting insights to inform decision-making, stakeholder conversations, and strategic direction.

WHO WE’RE LOOKING FOR – KEY SELECTION CRITERIA

Demonstrated experience in stakeholder engagement, program coordination, business development, or client services (ideally in an education, community, or not-for-profit setting).

Proven success in building strong partnerships and driving program uptake or service adoption.

Experience managing and mentoring staff in a dynamic, mission-led organisation.

Strong CRM and data management experience

Excellent communication and relationship-building skills with a customer-first mindset.

High attention to detail, strong organisational skills, and the ability to manage competing priorities.

Ability to collaborate across teams and departments to achieve shared goals.

Commitment to the mission and values of Bully Zero, including diversity, inclusion, and kindness.

Bonus Points if You Have:
✔ Experience working in a school or educational setting
✔ Salesforce experience

WHAT YOU’LL GET IN RETURN

Make a Real Impact – Work for a mission-driven organisation dedicated to bullying prevention

Salary Packaging Benefits – Enjoy tax-free salary packaging for extra take-home pay

Flexibility – Work-life balance

Career Growth – Training, development, and opportunities to grow within the organisation

Supportive Team – Be part of a passionate, inclusive, and purpose-driven team

READY TO JOIN US?

We’d love to hear from you!

Email your Resume, Cover Letter, and responses to our Key Selection Criteria to our Operations Manager, Gillian Yates [email protected]

Applications via the Seek Apply Button will not be reviewed.

Applications close: Friday 18 July 2025

Join us in making a real difference - everyone deserves to feel safe, valued, and respected.