• 12 month contract + 12 month extensions
• ACT, NSW, NT, QLD, SA, TAS, VIC, WA + WFH
• Obtain your Baseline Security Clearance

Our client, an independent Federally funded entity focused on helping the disability community is seeking Service Designers to join their team in late August.

Responsibilities:

• Conducting qualitative and quantitative research.
• Maintain comprehensive documentation of the current state service through design and research, identifying current participant and staff experience and business processes.
• Maintain process design improvement including evaluating proposed solutions and design at both a conceptual and tactical level.
• Advocating for the voice and experience of participants and stakeholders through work processes.

Criteria:

• Proficiency in conducting qualitative and quantitative research to gather user insights, particularly from diverse and vulnerable populations.
• Excellent verbal and written communication skills to articulate design ideas and concepts to stakeholders and team members.
• Ability to create prototypes and mock-ups to visualise service concepts and improvements, specifically within the Figma Design tool.
• Familiarity with design thinking methodologies and tools, with a focus on iterative improvement and user feedback.

To apply for these interesting and long term Service Designer(s) contract opportunities please apply or call Matt on (02) 6299 1006. This role closes 9am 11/07/2025 (JOB ID MF 646535 / LH-03977).