
Senior Service Planner
Lifetime Support Authority
Posted 14 hours ago
Make a genuine impact on the lives of Lifetime Support Scheme participants.
Flexible hybrid working environment that provides a great work-life balance.
Full-time, Ongoing and Fixed-term Opportunities. Requests for Part-time will be considered.
Let's get straight to the details...
As the core function of our business, in this role you will use your significant experience to deliver high quality coordinated, efficient and evidence-based case management services to the participants of the Lifetime Support Scheme (LSS). To do this you will assess, coordinate, review and monitor treatment, care and support for participants, including those with complex and serious injuries, that may include brain and spinal cord injuries, amputations, burns and blindness. You will also implement and manage the treatment, care and support services participants receive and the manage the related administration.
Utilising a person-centred approach, you will work closely with LSS participants to develop comprehensive, high quality and holistic plans, which respond to and support their unique and changing needs throughout the different phases of their recovery journey.
To hear from some of the LSS participants please see the LSS Participants Stories and Videos.
You will also be responsible for providing coaching and direction to our Service Planners.
We are a growing as an organisation with participant numbers increasing, our need for case management professionals continues to grow too. With this growth there are also opportunities for career progression.
For more information about the role, please refer to the Job & Person Specification (AHP3 and ASO6).
The experience we are looking for…
To be successful in our position you will have:
Proven experience working with people with serious injuries, (with brain injury and spinal cord injury being particularly relevant), including assessing, coordinating and reviewing their health support needs, using a person-centred approach.
A sound understanding of the needs of individuals with a disability, as well as culturally and linguistically diverse backgrounds, including the ability to adapt your approach and communication style based on a participant's needs.
Demonstrated ability to apply clinical reasoning to inform decisions about appropriate treatment, care and support for people with serious and complex injuries.
For an AHP3, a relevant degree, or equivalent qualification, which entitles registration as an allied health professional, such as physiotherapist, occupational therapist, psychologist, developmental educator or social worker.
For an ASO6, a relevant degree, or equivalent qualification, in personal injury/disability services such as vocational rehabilitation, personal injury management, or nursing.
Now, a bit about who we are …
The Lifetime Support Authority (LSA) delivers the Lifetime Support Scheme (LSS) which funds necessary and reasonable treatment, care and support for people who sustain serious injuries in a motor vehicle accident on South Australian roads, regardless of fault.
As a team, we are passionate about our contribution and committed to our vision: Making a difference in the lives of LSS Participants, who are at the centre of what we do.
Our person-centred approach extends to our people; we offer attractive, modern offices in Adelaide's CBD as well as opportunities to work from home; a dynamic, supportive, and flexible work environment and we value empathetic and thoughtful like-minded people, as much as we value skill set. Our people are important to us and encouraged to flourish through professional development opportunities. As we grow, so do our people.
Check out the benefits available to you as an LSA employee here and click here to hear what our people have to say about working at the LSA.
We encourage you to learn more about the LSA to see the impact working with us has.
Application Instructions: Applications must be submitted online. Please submit your CV and a cover letter (max. 2 pages) addressing the key selection criteria outlined in the Job & Person Specification.
Should you require any further information please direct your query to Bron Glatter, Manager Service Planning, on 0461 417 495.
Position Conditions: Full-time, Ongoing and Fixed-term Opportunities. Requests for Part-time will be considered.
Remuneration: AHP3 ($104,180 - $111,746) or ASO6 ($98,478 - $104,165) + Superannuation
Special Conditions
Appointment will be subject to the provision of a valid Working with Children Check and a satisfactory Criminal History Check that is no more than six months old.
Some out of hours work may be required.
Travel to health and community facilities, participants' homes, intrastate and interstate may be required.
All applications are to be submitted by Sunday 20 July at 11:59pm.
Diversity & Inclusion
The LSA is committed to a diverse, accessible, and inclusive workplace, to enable us to reflect our community and to achieve better decisions and results for LSS participants. We welcome applications from people with disabilities, Aboriginal and Torres Strait Islander peoples, people from diverse cultural and linguistic backgrounds, young and mature age workers and LGBTIQA+ people.
Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
About Lifetime Support Authority
The Lifetime Support Scheme (LSS) provides care, treatment and support for people who have sustained very serious lifelong injuries as a result of a motor vehicle accident in South Australia.
We take a person-centred approach, so that participants have control to make their own choices about their care, treatment and support that best benefit them and their families.
Our team of highly skilled Service Planners and allied health professionals work closely with participants to ensure they live the best life possible.
We administer the LSS in accordance with Part 2 of the Motor Vehicle Accidents (Lifetime Support Scheme) Act 2013.
Source: This is an extract from the company's own website.
Service Planner
Lifetime Support Authority

Senior Service Planner
Lifetime Support Authority

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