Cyber Security Analyst
NSW Department of Customer Service
Posted 7 days ago
Role: Cyber Security Analyst
Role type: Temporary - Up to 2 years
Salary: DCS clerk grade 7/8, annual base salary starting at $113,574 plus employer's contribution to superannuation and annual leave loading
Location: Sydney or Bathurst
About Us:
The Department of Customer Service (DCS) is transforming the way NSW Government agencies interact with its customers. We aim at putting the customers at the centre of everything we do and adopting new technologies to make government work better. DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.
About the Role:
Cyber Security NSW is looking for a Cyber Security Analyst to join the Infrastructure Analysis, Remediation & Uplift Team. In this role, you will provide critical expertise and analysis to support proactive uplift of NSW Government's cyber posture, vulnerability impacts and Essential Eight controls to help mitigate risk and ensure robust protections are in place for Whole of NSW Government.
Key Accountabilities:
- Develop, coordinate and maintain a schedule for discussions of vulnerabilities with NSW Government entities.
- Engage with internal and external stakeholders to monitor, detect, report and share cyber vulnerabilities.
- Contribute technical expertise and knowledge to reporting on current and emerging cyber security risks and trends.
- Coordinate scheduled and targeted vulnerability and other technical assessments with appropriate internal teams and external entities.
- Analyse and assess vulnerability data to produce timely and actionable reporting for stakeholders.
- Use and manage systems to track the remediation of discovered vulnerabilities.
- Produce timely and actionable reporting for stakeholders.
- Keep an up to date understanding of cyber security terminology and concepts.
- Participate in projects across the broader team as required.
- Think critically and have the ability to develop and innovate strategic solutions
- Provide recommendations to improve cyber security across NSW Government.
- About Cyber Security NSW Branch:
The Cyber Security NSW is a whole-of-government function located within Digital.NSW in the Department of Customer Service. We are responsible for ensuring a cyber safe NSW. The protection of our systems and digital information is vital because of the many essential services NSW Government provides including health, emergency services, and transport. Furthermore, the exciting digital transformation being undertaken across NSW Government requires similarly enhanced cyber security capabilities.
At the centre of this exciting and growing cyber capability, Cyber Security NSW is working across NSW Government to:
- Create a whole-of-government integrated approach to managing cyber risk and responding to cyber security threats
- Increase cyber skills and awareness
- Understand the risks from cyber threats to our digital information and systems
- Set cyber security standards
- Ensure we are prepared if a damaging cyber incident occurs
About You (Essential Requirements of the Role):
To be successful in the role you will:
- Have demonstrated experience (minimum 2 years) and knowledge of Information Technology, Information Security and/or Cyber Security, including the principles, concepts and current trends
- Have a technical background administering networks, servers and desktops (desirable, but not essential)
- Understanding or management experience with vulnerability assessments and or penetration testing (desirable, but not essential)
- Be able to adapt quickly, continually working to keep your knowledge and skills up to date
- Have well-developed verbal and written communication skills including stakeholder engagement and professional correspondence
- Have good analytical and investigative skills
- Be able to proactively manage your own workload and tasks
- Have relevant qualifications (undergraduate degree and or industry certifications) in IT and or cyber security related discipline and working knowledge of cyber security (highly desirable)
- Ensuring work is completed to agreed timeframes while managing competing priorities and outputs
- An Australian Citizen including the ability to obtain and maintain a Baseline or higher National Security Clearance and undergo a police check
Applying for the role:
Please click on the link to apply and attach your resume (maximum 4 pages) and cover letter (maximum 2 pages) which should outline your experience against the key accountabilities and address the about you section.
Submissions that have not followed the above or that are submitted via email will not be considered.
A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.
Please click here to view the role description for more information.
Salary Grade 7/8, with the base salary for this role starting at 110,266 base plus superannuation
Click Here to access the Role Description.
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: 18th of July 10am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process.
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
About NSW Department of Customer Service
We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. As a leading central service NSW Government agency, we are made up of over 30 agencies, entities and business units, which makes our work incredibly diverse.
We are focused on delivering first-class customer service, regulatory reform and digital transformation is at the heart of what we do; driven by our many teams across DCS including Service NSW, Digital.nsw, Revenue NSW, State Insurance Regulatory Authority and Telco Authority.
Come join us and influence the future of our great state.
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