UQ SPORT

At UQ Sport, it’s our vision to be Australia’s number one sporting university and our mission to deliver exceptional sporting opportunities for The University of Queensland (UQ) Community. We’re Queensland’s largest multi-sport facility and have Athletics, Aquatic, Tennis and Fitness Centres, as well as grass and synthetic playing fields, indoor and outdoor multi-sport courts, function spaces and retail outlets. Our membership base spans over 4,000 customers, with a further 7,000 people actively involved across UQ’s 35+ sporting clubs.

We’re firm believers that work shouldn’t be dull and boring! Our team is passionate about creating an awesome culture that promotes work-life balance, health and wellbeing, personal and professional growth, and most importantly, fun!

Our staff are proud to work at UQ Sport, and it shows in the exceptional work we do. Our not-for-profit organisation delivers almost 400 diverse programs to UQ students, staff and alumni, as well as the general public, across the University’s St Lucia and Gatton campuses.

ABOUT THIS OPPORTUNITY

UQ Sport is seeking applications from an enthusiastic Customer Service Officer to work within our busy Fitness Centre based at the University of Queensland.

This is a fantastic opportunity for anyone who is highly motivated, outgoing and energetic with excellent communication skills.

In this role you will:

Responsible for fitness centre opening/closing procedures, plus presentation and cleaning of the venue and facilities

Answering phones, emails and in person customer enquiries & providing information about UQ Sport products, memberships and services

Point of sale duties for the shop including cash handling

Selling and restocking retail products

Equipment setup and pack down as required.

Assisting with some basic administration duties.

To be successful in the role you will have:

First Aid certificate

CPR certificate

Previous experience in Customer Service environment desirable

Computer literate - previous experience with membership sales/cash handling/POS systems highly regarded

WORK PERKS

Team Harmony: We strive for vibrant and collaborative work environment where extraordinary teamwork is the daily norm.

Access All Areas: Enjoy complimentary entry to all UQ Sport venues, along with free equipment hire to fuel your active pursuits.

Fit and Fabulous: Break a sweat without breaking the bank with free access to invigorating Group Fitness programs.

Fuel Your Day: Sip on $2 coffees and indulge in fantastic discounts on a delectable array of food, beverages, and retail offerings at UQ Sport outlets.

Continuous Growth: Get a boost with reimbursement for essential qualification renewals + Access to our learning and development programs! (Ts & Cs Apply)

Wellness Wonderland: Access support, resources, and exclusive discounts through TELUS Health, our Employee Assistance Program provider.

Smart Money Moves: Explore salary sacrifice and packaging options to make your pay check work smarter for you.

HOW TO APPLY

Are you the go-getting, team player we’re looking for? To be considered for this role, please apply with your CV and 1 page cover letter outlining your qualifications and why you're a perfect fit for the UQ Sport Team.

Applications will be reviewed as they are received.

UQ Sport is an equal employment opportunity provider. We pride ourselves on our inclusive and diverse workforce. We believe that embracing the differences and expertise in our employees makes us a stronger organization.

We are committed to providing a fun, safe and supportive service environment for all our customers and clients, including children and young people. For this reason, please be advised that as part of our recruitment process you may be subject to blue card screening, reference checks, and identification/qualification verification. We may request that you disclose any information relevant to your eligibility to engage in our programs involving children and young people.