Job Title:

Mechanical Engineering Service Technician

The Opportunity

This is a rare chance to be a foundational leader in a growing, specialist team, backed by WA's most respected thermal service company. Heat Exchangers WA is seeking an experienced full-time Mechanical Engineering Service Technician to join us.

Who We Are

For over 20 years, Heat Exchangers WA has been the rock-solid foundation of thermal services in WA, building an unrivalled reputation for trust and expertise. We are now channelling that trusted heritage into creating the next generation of cooling authority in the state. This division is a key part of our parent company GenX Holdings—a proudly Australian-owned and operated group that feels like a family but has the ambition and career opportunities of a market leader. You’ll be joining at the perfect moment, helping to pioneer a new Evap X division while being supported by the strength and resources of the wider GenX group (Boilertronix, Heat Exchangers WA, Heat X)

What You'll Bring

• Service, repair, assemble, install, commission, and inspect heat exchangers and cooling towers either at HEWA’s service centre or on site.

• To assist in planning & preparation of jobs, using drawings, plans, and designs.

• Check the quality of work performed.

• Requisition materials from inventory, replenish consumables following the scope of work.

• Provide training to temporary staff for service as applicable.

• Discuss equipment & maintenance with clients, collect and analyse data as required.

• Check and record goods inward & dispatch with stock control.

• Testing of equipment to meet specifications where required.

• Clear and accurate communication with customers.

• Adhere to all occupational health and safety requirements.

• Keep workshop and work sites in a safe, clean, and tidy state.

• Keep up to date with new industry standards.

• Carry out all instructions to the very best of your ability.

• All paperwork to be completed accurately and on time, before and after each job.

• Time sheets to be completed daily & accurately and handed to the Supervisor.

• Be committed to the continuous improvement of all systems associated with the service function.

• Fulfil other duties as required by management and other department personnel as requested/required.

• Attend to site or overnight stays away for work will be required to fulfil the requirements of the role.

Our Culture: It's How We Win Together

We don't just talk about culture; we live it, and we pride ourselves on it. As a proudly Australian-owned company, we combine the supportive, connected feel of a family with the ambition of a national market leader. Our motto, "Service is our Passion," is our promise, but our values are how we deliver it. It means management that's approachable and genuinely invested in your growth, not just your output. It's about fostering real teamwork through events like cross-divisional team lunches, where everyone connects. Here, your work has a tangible impact, you're empowered to become a master of your craft, and you’re a vital part of an authentic, supportive team that has each other’s backs.

Why Join Us?

Build Your Legacy, Not Just a Career: You're not just joining a team; you're growing it. As a foundational member, you have a rare opportunity to shape the culture, set the standards, and define the future of cooling services in WA, backed by an industry leader.

Be Rewarded for Your Expertise: We recognise elite talent and reward it accordingly. Expect an unmatched package including a competitive salary with attractive penalties, plus a fully equipped, modern field service vehicle so you have the best tools to do your best work.

Accelerate Your Mastery & Career: We are fundamentally invested in your growth. As our brand family expands, so do the opportunities. We provide a clear career progression path and will fully fund the ongoing training, tickets, and certifications you need to stay at the absolute top of your game.

The Best of Both Worlds: Enjoy the stability and reputation of working for WA's most trusted service specialist, combined with the ground-floor excitement and career potential of being part of a new national venture.