Division: Corporate Services

Business Unit: Strategy, Performance & Records

Title: Senior Program Specialist - Performance, Permanent - Full-time Role, 35 hours per week

Salary Range: $121,186.47 to $140,839.32 per annum + super (subject to skills and experience)

Who we are:

Stretching from Palm Beach to Manly, the Northern Beaches boasts more than half of all the beaches in Sydney and a population of more than 270,000. Northern Beaches Council strives to deliver the highest quality services to our community.

Join us and you’ll be part of an organisation committed to promoting sustainable growth, leading the community, protecting our environment, and creating a great future for the Northern Beaches.

Our Council Vision is ‘Delivering the highest quality service, valued and trusted by our community’.

Our Values of Trust, Respect, Integrity, Teamwork, Service and Leadership provide the foundation for delivering the Vision and drives everything we do and the decisions we make.

The Organisational Performance Team sits withing Councils Strategy, Performance and Records Business Unit and oversees the Council's improvement and service review programs, which focuses on optimising service delivery, processes, and innovation. The service manages various programs and projects, including education and capacity building, service improvement and savings identification, implementation and reporting, and measuring and documentation.

The Organisational Performance Business Unit implements improvements across the entire business, ensuring continuous enhancements and providing improved customer experience.

Northern Beaches Council is committed to safeguarding children and young people. Council acknowledges that protecting the safety of children and young people is a whole of community responsibility and is everyone’s business.

Working with us:

Northern Beaches Council provides a comprehensive range of benefits focused on our employees’ lifestyle, health and wellbeing, recognition and career development.

In this role you’ll enjoy -

Flexible Hours

Genuine work-life balance and flexible working arrangements

Employee wellness program and a range of lifestyle benefits

Values based culture and a teams oriented working environment

Our opportunity:

The Key focus areas of this role include:

Undertake comprehensive and collaborative service reviews and improvement programs to identify opportunities to enhance organisational performance or improve service delivery

Manage and deliver complex projects using appropriate methodologies and ensure high quality delivery, on time and within budget.

Develop mechanisms and data analysis that enables the measurement, monitoring and reporting of Council’s continuous improvement results and performance progression.

About you:

Are you passionate about using your improvement and problem-solving skills to influence teams across the organisation to achieve better outcomes? We’re looking for a proactive professional with experience in working within medium to large organisations in improvement and data analysis to join our team, working with the businesses to understand opportunities to improve and influence change and make a difference to our community.

Additional Information:

Position Description

Applications close on: 20 July 2025

Expected Interview Date: From 28 July 2025

Questions? Please call the Hiring Manager: Catherine Macfarlane, Team Leader - Organisational Performance Strategy on 02 8495 6283

Northern Beaches Council is a diverse and inclusive employer and encourages applications from differently abled candidates. Reasonable adjustments to the workplace may be made where these are required.

If you would like to contact us to discuss your specific circumstances, please contact the hiring manager for this role. If you do not feel comfortable to do so, please contact HR Services on (02) 8495 5070.