Company

Global listed technology business, looking for a motivated and adaptable Collections Officer to join their highly professional and agile team.

Position
Reporting to the Collections Manager, the main role duties will include:

• Monitor and manage debtor ledgers on a daily basis
• Confidently contact customers via phone and email to expedite collections
• Manage dunning procedures
• Reconcile customer accounts, trace payments, resolve discrepancies, and escalate where needed
• Refer and manage aged debt with external collection agencies
• Prepare accurate reports on account status, including aged debt and collection progress
• Apply a process-driven approach to collections, ensuring clear and consistent procedures

Profile

• Previous experience in a similar high volume collections role combined with outstanding communication skills and a proactive attitude is essential.
• Adaptable and investigative mindset.
• Excellent system skills including intermediate to advanced MS Excel.
  

Benefits

• Opportunity to join a high energy and passionate team for a 6-month contract.
• Possible extension or transition to permanent role.
• Hourly rate up to $45 plus superannuation.
• Hybrid - WFH and Alexandria (1 day in the office).
• Working holiday visa holders encouraged to apply.

Apply

To learn more, please contact Emily Cowdery or Helen Pretious at +612 9262 4836 or apply online at www.moirgroup.com.au. Please submit applications in Word document format only.