
Customer Service Operators - Laboratory Results Department - Afternoons/Evenings
Douglass Hanly Moir Pathology
Posted 8 days ago
Douglass Hanly Moir Pathology is an established and well-respected pathology practice offering comprehensive, high-quality pathology services across New South Wales and northwest Victoria. Our culture of Medical Leadership drives excellence in patient care and service provision for our referring doctors.
About the role
We seek an enthusiastic Customer Services Operator to join our vibrant Results department in Macquarie Park. You will be an essential team member, and your responsibilities will include the following:
Answering - inbound and outbound calls to provide results to key stakeholders, such as doctors’ rooms
Delivers exceptional customer service in a fast-paced health environment
Collaborating with other team members to achieve tasks promptly
Conducting office duties and other clerical duties as required
Ideal candidate
We are proud to say we have a learning and supportive environment, and full training will be provided. We are looking for the following:
Open to working rostered full time or part time hours Monday to Sunday.
Evening and weekend shifts. The successful applicant must be available to work regular evening weekday shifts up until 10pm with the option of covering weekday midnight shifts for relief when needed.
Hard-working, motivated individual with a strong work ethic.
Strong attention to detail with good time management skills
For further information, please contact our Supervisor Lara Cameron on (02) 9855 5580.
Award penalty rates apply.
Secure onsite parking is available.
Applications
Applications, including your resumé, should be emailed to the Human Resources Department [email protected], quoting reference (R25047) in the subject line of your email by 28 July 2025.
Applicants for this position must have the appropriate working rights to work in Australia, and will be required to sign an acceptance that the Company may conduct a police check.
Douglass Hanly Moir Pathology is an equal opportunity employer.
www.dhm.com.au
About Douglass Hanly Moir Pathology
Douglass Hanly Moir (DHM) Pathology is the largest member of the Sonic Healthcare Group. Sonic Healthcare is an Australian owned, publicly listed company, operating solely in the specialities of pathology and radiology. All Sonic practices are medically managed and are thus well placed to appreciate the special needs of doctors and their patients.
DHM is a well-respected, established pathology practice, offering comprehensive, high quality pathology services for doctors, private hospitals and nursing homes in New South Wales and North West Victoria. We are medically managed by pathologists and a select and highly qualified team of scientific staff and senior management.
DHM was formed in 1996 from the amalgamation of two like-minded pathology practices, Douglass Laboratories and Hanly Moir Pathology. Other practices, well known in the medical community for dedication to quality medical practice, scientific excellence and service to referring doctors, have joined us over the years to form the present Douglass Hanly Moir Pathology.
This grouping together of pathology companies resulted in an unparalleled pathology resource for medical practitioners in clinical practice.
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