About us:

Lumia Care is a leading innovator in Australian Healthcare. Comprising of ten organisations with a 65-year heritage across various healthcare sectors. With a substantial staffing base and national presence, we're on a trajectory of significant growth. We champion an inclusive, values-driven workplace, respecting our diverse team and the communities we serve. If you have a passion for healthcare and making a difference, Lumia Care is where you belong.

Visit our website at www.lumiacare.com.au to learn more about us.

About the Role

The Nursing Workforce Bookings Consultant plays a critical role in ensuring the delivery of safe, high-quality patient care by managing the effective deployment of nursing staff. This role involves planning, developing, and maintaining accurate and equitable staff rosters to meet the clinical and operational needs of the health service. The coordinator must balance workforce availability with budgetary constraints, staffing policies, compliance obligations, and individual staff preferences to create efficient and fair scheduling outcomes.

Why Join Us?

Supportive, friendly and collaborative team

Attractive Salary

EAP (Employee Assistance Program)

Competitive remuneration along with Career progression

Ongoing support and training from department leads and senior management

Company celebrations such as birthday recognition, Christmas parties, charitable causes, and others

Team bonding activities

Responsibilities of the Bookings Consultant

Prepare, publish, and manage rosters for nursing and support staff in accordance with patient care needs and staffing ratios.

Coordinate daily shift allocations and real-time adjustments in response to unexpected staff absences or surges in patient activity.

Track and maintain records of annual leave, sick leave, and other forms of leave, ensuring proper planning to minimise service disruption.

Maintain a pool of casual and agency staff, facilitating timely bookings when shortfalls occur.

Use and maintain workforce management software for scheduling, reporting, and optimisation.

Ensure the accuracy of timekeeping and shift records for payroll processing.

Generate reports and analytics on staffing trends, shift fill rates, overtime usage, and workforce utilisation.

Ensure rosters comply with workplace awards, enterprise agreements, and legislative requirements (e.g., maximum hours, rest breaks, fair work standards).

Work closely with HR and Payroll to resolve discrepancies or non-compliance issues.

Keep up to date with relevant policy changes and workforce management guidelines.

Act as a key point of contact between clinical departments, nursing staff, HR, and external staffing agencies.

Communicate roster changes in a timely and transparent manner to all stakeholders.

Assist with onboarding of new staff by coordinating orientation and shadow shifts.

Essential Criteria

Preferred high-level proficiency in rostering and scheduling software

In-depth knowledge of healthcare workforce structures and clinical staffing needs.

Excellent time management, organisational, and prioritisation skills.

Strong interpersonal skills with the ability to manage conflict, negotiate solutions, and build professional relationships.

Analytical thinking and problem-solving ability, especially under pressure.

Understanding of workplace health and safety and the impact of fatigue on workforce health.

How to Apply

Please send your CV and a cover letter addressing the selection criteria. To find out more about working for Lumia Care, please visit our website at www.Lumiacare.com.au

For a confidential discussion email [email protected]
Thank you for your interest in the position. Please note that only short-listed candidates will be contacted.

Employment offer will be subject to satisfactory mandatory compliance checks including National Criminal History Check, employment reference checks and required identity checks.

If you have any requirements for the interview (e.g. mobility access, or other adjustments), please let us know in advance so accessibility arrangements can be made

Only successful applicants will be contacted. Only new applicants will be considered.