• Monday - Friday 37.5 hours per week
• Above market pay rates

The successful candidates will have a proven track record in administration support and customer service, be high analytically and organisational with the ability to manage high volumes of work.

About the Role:

In this role you will manage caseloads at varying complexities and combine administrative and people skills to support the lives of vulnerable individuals. You will:

Assist in the day-to-day management of client estates and personal finances

Liaise with clients, their families, service providers and stakeholders

Maintain accurate financial records and prepare statements

Support clients in receiving their full entitlements and benefits

Help coordinate property, assets and investments as needed

Ensure compliance with relevant processes and guidelines

About You:

To succeed in this role, you will have:

Strong administrative and organisational skills

Experience in casework, financial management or estate administration

Excellent written and verbal communication skills

Confidence working with a range of stakeholders including vulnerable clients via phone

High attention to detail and the ability to work independently

A commitment to delivering quality customer service

• Ability to handle and resolve complex queries

Experience in government, finance, legal or aged care environments will be highly regarded.

Requirements:

• All candidates must have a valid Nationally Coordinated Criminal History Check within the last 12 months
• Must be available to start within 1 week
  
  

Interested?

What you need to do now:

If you're eager to find out more, click 'apply now'

Or to discuss the role further or send your CV please email Jasmine Kaiser at [email protected] asap!

Due to high volumes of applicants only those shortlisted will be contacted

If you are already registered with Randstad - perfect! Please send an email to register your interest for this role and we will be in touch!

Why work for Randstad?

Join Randstad's community of contractors for customer service roles across various Government departments. Working as a contractor with Randstad comes with many benefits.

• We offer three pay runs per week ensuring you are always paid within the week.
• Access to My Randstad portal for easy payslip access
• Exclusive access to roles before we go to market
• Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts Cinemas and many more
• Access to our employee assistance program services, including counselling services.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.