Cash Converters is Australia's largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.

Are you a go-getter? A tenacious problem solver? Do you take pride in customer service and enjoy talking to people?

If you answered yes to these questions, we want to hear from you!

We are looking for people with a bit of sass and a bit of street smarts, who love getting to know customers and show a genuine care for helping others… Don’t worry if you don’t have previous experience, we provide on-the-job training, with a range of exciting opportunities, from retail sales through to management roles, offering real career progression.

We are

Real people who are passionate and proud

Caring and respectful; and

Tenacious problem solvers

We are currently looking for a multiple new team members to join us across our four Hunter Region stores in a full-time capacity.

About the role

Provide a consistent, high level of customer service within our store network

Build long-term customer relationships

Complete all transactions in line with compliant practices (regulative, legislative and operational)

Negotiate with customers to find win/win solutions

Contribute to all aspects of a store, serving customers, merchandising stock, or doing deals in the buys & loans area

Liaise with customers using the highest levels of respect, professionalism & diligence; and

Assist in driving sales in store and achieving targets

About you:

You have a naturally friendly and welcoming style, able to build great relationships and encourage repeat business with our loyal customer base

Have a passion or interest in Technology, Gaming, Financial Services, Jewellery, Collectables, Power Tools etc. (the list goes on!)

Able to work to and meet targets, with the ability to multi-task

Inspire and promote great customer service within your team; and

Be able to adapt and thrive in a diverse market, with opportunities to develop skills and knowledge in other Cash Converters store departments so you can grow within the business

Basic Microsoft Office skills; and

Previous customer service experience in a retail environment is favourable, but not essential

What we offer:

Full-time permanent role

Attractive salary

Team-based incentives & bonuses

Rotating roster in advance to ensure work/life balance

Ongoing training & development

Career progression opportunities

30% Instore Discount

Inclusive team culture

Work with the National Cash Converters Franchise Store of the Year!

We are a proudly homegrown Australian business that has been making life possible for our customers since 1984, opening the first store in Victoria Park, WA. Since then, we've come a long way, celebrating 40 years of success in the retail, pawnbroking, and personal finance industry. Cash Converters is an ASX-listed international company across 15 countries.
Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.

We will start shortlisting for this position immediately, so keep your phone nearby! You could be hearing from us soon.

Note:

The role will include weekend work, and successful applicants will be required to provide a police clearance (National Police Check).

We are looking to fill full-time permanent roles - we currently have no casual or part-time opportunities.