Linden Network offers a range of day-to-day administrative services, including clerical support, billing, record-keeping, and payroll, for small businesses in Canberra. Our primary clients include ACT Tree Felling and Maid in Canberra. We’re a small, friendly team based in Lyons, and we’re currently seeking a capable and proactive Administration Assistant/Office Manager to join us full-time.

About the Role

This is a hands-on position that suits someone who thrives in a fast-paced and varied office environment. You’ll be responsible for general office operations and client communication, supporting our clients and team with a range of administrative tasks. You will be expected to work both independently and collaboratively, with support available where needed.

Key Responsibilities

Handling incoming phone calls and emails in a professional and timely manner

Liaising with customers, suppliers, and external stakeholders

Scheduling and booking appointments and quotes using shared calendars

Accurate data entry and maintenance of records

Filing, photocopying, and document collation

Creating and reconciling invoices

Managing accounts payable, including bill and supplier payments

Processing payroll and superannuation payments for employees

Coordinating with external accountants and management as required

What We’re Looking For

We’re looking for someone with a confident, friendly manner who takes initiative and is motivated to get things done efficiently. You’ll need to be highly organised, client-focused, and be able to manage your time reasonably in a role that requires multitasking.

Essential Skills & Attributes

Excellent verbal and written communication skills

Strong organisational skills with the ability to prioritise workloads

Exceptional customer service and client relationship skills

Ability to work independently and take initiative

Confident in making and receiving calls and emails unsupervised

Demonstrated leadership qualities and a collaborative mindset

Experience with Microsoft Office (Word, Excel, Outlook, etc.)

Previous experience in customer service or administrative roles

Familiarity with digital communication platforms (e.g. email, SMS)

Desirable Skills

Experience using Xero accounting software

Confidence working with Apple Mac computers

Understanding of payroll services and basic bookkeeping

Remuneration

Above award wages under the Clerks – Private Sector Award 2020 (MA000002)

Final remuneration based on skills and experience

Flexible Working Options
We offer a variety of flexible work arrangements to support your lifestyle and work-life balance. Choose the schedule that works best for you*:

76 hours over an 8-day fortnight

76 hours over a 9-day fortnight

76 hours over a 10-day fortnight

*The final arrangement of your working hours will be determined as long as we have enough supporting staff

How to Apply
If this sounds like the right fit for you, we’d love to hear from you. Please submit your CV in response to the above criteria to [email protected]

For ease of locating applications, please include the subject line of your email.

Expression of interest, Full-Time Administration Manager (your name).

Linden Network will notify the successful candidates of an interview opportunity.