Podiatry Medical Receptionist

Are you an experienced and enthusiastic Receptionist/Assistant looking for your next opportunity? Join our well-established and growing podiatry practice, offering immediate employment.

About Us:
We are a modern and dynamic podiatry business with four clinics located in Sydney’s inner west. Our team is dedicated to providing exceptional patient care in a friendly and professional environment.

About the Role:
We are seeking a motivated individual with excellent customer service skills and meticulous attention to detail to become a key member of our team. While experience as an Allied Health Receptionist/Assistant is highly valued, we also welcome candidates with a proven track record in roles requiring high levels of direct customer interaction (both face-to-face and over the phone).

This role offers a full-time position, with shifts available Monday to Saturday during our clinic hours:

· Monday to Friday: 7:30 AM to 6:00 PM

· Saturday: 7:30 AM to 1:30 PM

This is a fast-paced, stimulating position that requires initiative and offers diverse responsibilities, including:

· Greeting patients and managing appointment bookings (in person and via phone).

· Addressing general inquiries about our podiatry services and retail shoe offerings.

· Managing invoicing, billing, receipting, and end-of-day banking reconciliation.

· Compiling electronic medical records and retrieving external medical information.

· Managing scanning, sorting, and filing of documents.

· Coordinating letter and report delivery.

· Assisting podiatry staff.

Key Criteria:
We are looking for a professional with the following attributes:

· Outstanding communication and rapport-building skills with clients and colleagues.

· Clear and confident telephone manner.

· Strong attention to detail, discipline, and ability to follow set procedures.

· Effective time management, with the ability to prioritize and complete multiple tasks.

· Competent computer skills.

· Ability to work collaboratively in a team and independently as needed.

· Accountability, respectfulness, and composure under pressure.

· A high level of motivation, conscientiousness, and flexibility.

Desirable (but not essential) Skills and Experience:

· Familiarity with PracSuite.

· Previous experience in podiatry or other Allied Health settings.

· Background in customer service.

· Experience with HICAPS/EFTPOS operations.

· Understanding of Private Health Insurance, DVA, and Medicare billing processes.

· Stock ordering experience.

On-site training will be provided, but candidates demonstrating the majority of the listed skills and attributes will be highly regarded.

How to Apply:
If you are excited about this opportunity, please apply attaching your resume (including at least two references) and a cover letter outlining your experience. If you have any questions please email:
[email protected]

Please note that only shortlisted candidates will be contacted.