Join one of Australia’s largest Indigenous corporations, providing essential support to remote community retail operations. Based in the Darwin Support Office, this role is the critical link between the head office and a network of retail managers spread across the Northern Territory.

About the Role

As the Retail Operational Support Coordinator, you’ll partner closely with a group of Area Managers and Store Managers to coordinate onboarding, training, compliance and day-to-day support. You’ll be the go-to person in head office for scheduling, tracking certifications, booking travel (including charter flights), and keeping retail leaders set up for success.

This is a hands-on, people-focused admin role where your calm, proactive and solutions-oriented approach will make a real difference.

Key Responsibilities

• Coordinate onboarding and induction for new Store Managers
• Manage travel bookings (including charter flights) and accommodation
• Maintain and track compliance and training registers (e.g. First Aid, 4WD, Forklift)
• Provide admin support to a team of Area Managers including diary coordination, minute-taking and document formatting
• Act as the first point of contact for store-level admin and operational queries
• Liaise with internal departments to ensure store managers have what they need
• Help support team wellbeing and engagement activities

About You

• Experience in EA, PA, administration, compliance or training coordination roles
• Confident using Microsoft Office and admin systems (Excel, SharePoint, Teams etc.)
• Able to prioritise, problem-solve, and work across multiple deadlines
• Warm, approachable and proactive with strong communication skills
• Comfortable with occasional travel to remote communities (via charter plane)
• Based in Darwin or willing to relocate

Why You’ll Love It

• Work with a highly respected not-for-profit making real community impact
• Be part of a values-led, culturally rich organisation with purpose at its heart
• Join a supportive team in a varied and meaningful head office role
• Competitive salary of $80–85K + Super with immediate start available

Today is the day you take control of your future! You deserve to love your career and the brand you work for! APPLY NOW or reach out to Dean Roberts on [email protected] for a confidential discussion on growing your career today!