About the role

Sunfresh Linen is seeking a reliable and enthusiastic Casual Dispatch Admin Officer to join their team in Darra, QLD. This casual role is initially for a three-month period, with the possibility of extension for the right candidate. As a Casual Dispatch Admin Officer, you will play a crucial part in responding to customer calls and emails and ensuring the smooth dispatch and delivery of linen products to our valued customers.

What you'll be doing

Providing excellent customer service by responding to both phone & email inquiries and efficiently resolving any issues

Communicating in a professional manner with the Production Manager & Team Leaders to advise of stock levels

Preparing and processing customer orders for dispatch

Liaising with the transport team to organise efficient and timely delivery of goods

Learning customer orders, delivery runs and timings to provide that essential connection between production & our customers

Assisting with general administrative duties as required, using Microsoft and in house software.

What we're looking for

Previous experience in an administrative or customer service role, preferably within a warehouse or logistics environment

Proficient in using computer systems and Microsoft Office applications and the ability to learn new IT systems

Excellent communication and people skills with a friendly, bright demeanour

Strong attention to detail and high level of accuracy with a proactive approach to customer service

The ability to quickly learn customer requirements, delivery runs and timings

Flexible approach to tasks, to accommodate the needs of the business

Ability to show flexibility in regard to working hours and days is essential, however the usual hours of work are likely to be 6am -12pm Mon to Thurs and 10am -6pm Friday

A positive attitude and a willingness to learn and contribute to a team

What we offer

At Sunfresh Linen, we value our employees and strive to provide a supportive and inclusive work environment. As a Casual Dispatch Admin Officer, you will enjoy:

- Competitive rates of pay
- Opportunities for career development and growth
- A friendly and collaborative team culture

About us

Sunfresh Linen is a leading provider of high-quality linen products and services to the hotel industry. With over 25 years of experience, we pride ourselves on our commitment to exceptional customer service and sustainable business practices. Join our team and be a part of our continued growth and success.

If this role sounds like the perfect fit for you, we encourage you to apply now by submitting your resume & a covering letter.