Company Overview

Good Sammy is a for-purpose organisation creating employment opportunities for people with disability. We’ve been around since 1958 and we have a workforce of over 800 individuals, with almost 50% who identify as having disability.

Our efforts to make a difference extend beyond the workplace. Good Sammy is a driving force in sustainability, keeping nearly 7 million kilograms of used goods out of landfills annually. Our operations span various social enterprises, each contributing to our greater purpose.

We pride ourself on being inclusive and know our people are our greatest asset.

Our values drive our initiatives and culture.

Brave - Have the courage to explore all possibilities

Good - Do the right thing, the right way, always. Help you be your best.

Safe - Be aware, speak up, stay safe. Make your safety our priority.

Empowered - Respect everyone's voice. Do it with you.

Your Impact:

As a Part Time Quality System and Compliance Officer, you will play a key role in maintaining:

Responsibility to ensure that all controlled documents are accurate, up to date, accessible, and compliant with organisational and regulatory standards.

• The Organisation’s controlled documents and quality management systems, ensuring alignment with regulatory, legislative, and safeguarding requirements.
• The system compliance, driving continuous improvement, and supporting effective service delivery.

What you'll do:

• Oversee and maintain the Document Management System (DMS) in SharePoint, ensuring robust version control, appropriate approvals, and timely distribution.
• Ensure all controlled documents including policies, procedures, and forms are current, consistently formatted, reviewed regularly, and archived appropriately.
• Coordinate and communicate document updates across the organisation, ensuring staff are informed of changes and access the correct versions.
• Support the development of accessible or easy-read versions of documents, where appropriate, to ensure inclusivity and accessibility.
• Support and assist in the review, development, and maintenance of controlled documents (including policies, procedures, and forms) to ensure they are current, compliant with relevant standards and legislation, and aligned with organisational practices.
• Provide guidance and support to staff in the use of document management systems and compliance processes.
• Support preparation and participation in internal and external audits, including the provision of up-to-date controlled documents and compliance evidence.
• Monitor and maintain systems to ensure alignment with safeguarding and compliance obligations, including those outlined under the NDIS Practice Standards.
• Identify gaps in document control or compliance processes and escalate issues as required to relevant managers or advisors.
• Collaborate with stakeholders to enhance quality systems and document control processes in line with business needs and regulatory requirements.
• Assist with tracking and reporting on quality and safety metrics to inform improvement activities.
• Actively participate in identifying and implementing process improvements to increase efficiency and reduce compliance risks.

What you'll bring:

• Demonstrated experience in document control, quality assurance, compliance, or governance roles.
• Strong understanding of document management principles, including version control and approval workflows.
• Experience with SharePoint or equivalent document management platforms.
• Excellent attention to detail and organisational skills.
• Strong communication and engagement skills.
• Good time management, with confidence to prioritise competing requests.
• Experience supporting audits or quality reviews in a regulated environment (e.g., NDIS, ISO, Aged Care).
• Experience developing or editing organisational policies, procedures, and controlled forms.

What we can offer you:

• Free onsite parking.
• Generous not-for-profit tax-free benefits up to $15,900 per annum, to increase your take home pay.
• Private health insurance discounts.
• Free, confidential counselling services through our Employee Assistance Program.
• Staff discount at all Good Sammy stores.
• Comprehensive orientation program including an onsite tour.

Join us in making a positive impact in our community. Your dedication can help us transform workplaces and society, and together, we can create a better future for people of all abilities.

How to Apply

If you are interested in a rewarding career that gives back to those living with a disability and the local community, apply now! Please submit your resume and a cover letter outlining why you are well-suited for the role.

Good Sammy Enterprises is committed to providing an environment where people are safe, valued and heard, especially vulnerable adults, young people and children. We strongly encourage applications from people with disability or lived experience, as well as Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds.

Applicants who need assistance with their application or wish to discuss any potential barriers that may prevent them from applying are encouraged to contact [email protected].

Closing date: 18/07/2025

Good Sammy reserves the right to complete the recruitment process prior to the closing date. Whilst we appreciate each and every application, due to the high level of interest, only successful applicants will be contacted. Thanks for your understanding.