VPS 2.2: $66,063 per annum + 12% superannuation
Full Time, Fixed Term for 2 years
Closing date for application: 5pm on 20 July 2025

The National Gallery of Victoria (NGV) is seeking a Business Systems Assistant to support the Gallery’s business systems and applications.

ABOUT THE POSITION:

You will be responsible for supporting the Business Systems Coordinator and IT team to plan and perform maintenance tasks on business systems, including Financial System, Customer Relationship Management and Ticketing System, Retail and eCommerce Systems, Collection Management System, Digital Asset Management System and other business systems, as required. Other key responsibilities include:

• Developing relationships with key business system users to gain and maintain a good understanding of user requirements
• Creating and maintaining business system support documentation for the IT team and knowledge base information for NGV staff
• Assisting with raising and tracking support requests with business system vendors.

To be successful, you will have relevant qualifications in Information Systems or equivalent and a good knowledge and understanding of SaaS-based business system environments.

You seek information needed to solve work problems, identify and propose practical solutions to problems and implement and adjust solutions when endorsed by manager. You regularly plan and track progress on work tasks, take an organised, methodical approach to work and address priority tasks first. You are able to maintain accurate project records and organise and coordinate project meetings.

For more details, please refer to the attached role statement.

HOW TO APPLY:

To apply for this role, please go to ‘Apply’ and include the following documents in your application:

• A resume/CV
• A cover letter
• A statement addressing the key selection criteria in the role statement

Applications close at 5pm on 20 July 2025.

If you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments, such as the role statement, in an accessible format (e.g., large print), please contact the Human Resources team at [email protected] or by using the National Relay Service on 133 677 and asking for 03 8620 2222.