Is this you?

• Are you passionate about supporting forensic clients and believe in second chances?
• Want to enhance your leadership skills within a supportive environment?
• Looking for a leadership position where you can develop a high-performing team and
• champion positive change in the justice system?

At ACSO, we look for people who believe in second chances, who share our values and are
passionate about supporting forensic clients to re integrate back into the community. If this
sounds like you, read on!

What ACSO can offer you

• Full time, permanent position.
• $97,397.04 base salary + 11.5% superannuation + NFP salary packaging options (more
• after tax $ in your pocket!).
• Annual leave loading of 17.5%.
• Learning and development opportunities - including in house training suite of client specific training including Trauma Informed Practice, Mental Health First Aid (MHFA), Applied Suicide Intervention Skills Training (ASIST), plus best practice training on all aspects of Diversity, Equity, and Inclusion.
• Flexible working arrangements - includes options for an accrued day off or compressed hours, and the opportunity to work from home (maximum 2 days) on a hybrid model with attendance at our Dandenong and Melbourne CBD hubs, in line with operational requirements.
• Career progression opportunities - leadership development programs and coaching, opportunities for internal consultancy or secondments to other programs.
• Wellbeing initiatives - such as free flu vaccines, wellbeing and professional development vouchers, Employee Assistance Program and Reward and Recognition Program. Our employees matter!
• Dedicated inclusion and diversity initiatives to support employees from all backgrounds and dispositions, including specialised leave for cultural ceremonies or gender affirmation.

About Us

The Australian Community Support Organisation (ACSO) is a vibrant, values driven NFP, focused on partnering with Government and the community to co-design services that create real social change. We are an organisation with a bold vision to create a safe and inclusive community where prison truly is the last resort. Our purpose is to strengthen the wellbeing of our communities by advocating for and delivering services which divert people away from the justice system.

The Australian Community Support Organisation recognises the right to a safe and inclusive service without bias. ACSO is committed to the equitable treatment of its participants, employees and partners. We believe in humanity and celebrating the diverse voices of our community through leadership, practice and policy design, to honour and embrace diverse traditions, cultures and experiences of those we support and work alongside.

About the role

The focus of a Team Leader will be on assisting their teams through assessing and monitoring risk, building and delivering a high-quality service and provision of supervision to support their teams and individuals to develop their emotional intelligence and resilience, whilst developing and maintaining skills to support this client group. They may assist the Program Manager with program delivery and stakeholder management where necessary.

On a daily basis you will lead, supervise, coach and develop your team members in the performance of their duties, including creating and fostering a positive and cohesive team culture. For example, guiding team members on operational decision making, acting as an escalation point for both operational and client care matters, and championing organisation-wide initiatives to frontline workers. You will be responsible for coordinating and conducting all employee management lifecycle activities including; recruitment, professional supervision sessions, performance counselling, inducting and training new team members, rostering, conducting annual performance planning and review meetings with your team, and conducting performance management with employees in partnership with Program Manager and/or People Experience Partner.

About the program

The Court Services Program incorporates ACSO's:

• Forensic Assessment & Counselling Team (FACT), providing AOD assessment and Counselling services to Magistrates Courts Victoria Court Integrated Support Program (CISP), Indictable Crime Stream (ICS) CISP and Assessment and Referral Courts (ARC) participants, and;
• Dandenong Drug Court (DDC) providing services to participants subject to a Drug and Alcohol Treatment Order.

What we're looking for

• Experience and qualifications in Alcohol and Other Drug (AOD) related sector is highly desirable
• 2+ approx. years' experience as a people leader
• Prior experience and success in leading others in the delivery of program services
• Experience in conducting (with the support of more senior leaders and/or People Experience) performance management with team members
• Demonstrated communication strengths in the areas of; interpersonal sensitivity, communicating sensitive information effectively, conducting difficult conversations in an empathetic and authentic manner
• Demonstrated understanding of how to build and foster a high-performance team culture
• A thorough understanding of the current trends, practices, policies and legislation pertaining to their program area.

How to apply

If you think you'd be a great fit - we'd love to hear from you!

To apply and view the position description (PD), please visit our careers website and provide a copy of your resume, a brief covering letter and a document outlining responses to the selection criteria found in the PD.

As ACSO is an NDIS provider, the successful candidate must hold an NDIS Worker Screening Check Clearance before they commence employment in this position.

To learn more about this position, please contact Aston Elliot, Program Manager on 0438 992 884.

Applications close on Thursday 10 July 2025

Applications may close early if a suitable candidate is found sooner, so we recommend applying early!

ACSO proudly acknowledges Aboriginal and Torres Strait Islander people as Australia's first peoples and pay respect to their rich culture, lores, customs and elders past and present. We strongly embrace the spirit of reconciliation and continue working towards ensuring an equal voice of Aboriginal and Torres Strait Islanders, particularly those who have been touched by the justice system.
ACSO recognises the right to a safe and inclusive service without bias and aims to provide a safe working environment, one which seeks to protect those affected by domestic and family violence and holds those who may use domestic and family violence to account, whilst supporting positive behaviour change.
ACSO embraces diversity within its workforce and encourages applications from appropriately qualified and skilled people regardless of their background. All suitable applicants for this role will be considered regardless of age, ability, race, gender expression, sex, cultural background, spiritual beliefs or lived experience.