Empower Young People to Thrive

At Meli, we believe in the power of early intervention to change lives. As a Youth Support Service Caseworker, you’ll work directly with young people at risk of entering the youth justice system, helping them navigate challenges and build positive futures. Through assertive outreach and tailored support, you’ll play a key role in diverting vulnerable youth from crisis and guiding them toward stability, connection, and opportunity.

About the Role

As a Youth Support Service Caseworker, you will:
• Engage with vulnerable young people and their families through assertive outreach
• Deliver case management and brief interventions using a trauma-informed, strengths-based approach
• Support young people to identify needs, develop support plans, and access prosocial activities and services
• Collaborate with internal and external stakeholders to ensure integrated, responsive service delivery

Position Details

• Fixed term position until 30 June 2026
• 0.6 FTE working 22.8 hours per week
• $97,614 (pro-rata) p/a + Super + Salary Packaging
• To view the Position Description, please visit www.meli.org.au/careers/

Why Work with Us?

At Meli, we offer more than just a job—we provide a platform to thrive, grow, and make an impact. Our Employee Value Proposition (EVP) includes:

• Supportive Culture: Join a values-driven organization that fosters collaboration and innovation.
• Career Growth: Access ongoing Learning & Development opportunities and clear pathways for progression.
• Financial Benefits: Enjoy salary packaging up to $15,900 per year, enhancing your financial well-being.
• Work-Life Balance: Benefit from flexible ways of working
• Employee Wellbeing: Participate in employee-led Inclusion Working Groups, access confidential counselling via our Employee Assistance Program, and enjoy paid parental leave above the government scheme.
• Diversity and Inclusion: Be part of a team that celebrates diversity and actively supports individuals from all walks of life.

What We're Looking For

We value individuals who bring dedication, empathy, and expertise to their roles. To succeed in this position, you will have:

• Relevant tertiary qualification in Youth Work, Social Work, or Community Welfare (Diploma level or higher), or a suitable combination of education and experience.
• Demonstrated experience in case management or brief intervention support for vulnerable individuals and families, using the Best Interests Case Management Framework.
• Proven ability to engage and support young people at risk, including those displaying challenging behaviours, through a trauma-informed approach.
• Skilled in conducting needs assessments and risk evaluations to guide planning and intervention strategies for individuals and families.
• Understanding of the Victorian Child Safe Standards and a strong commitment to fostering a child-safe culture and practice.

Join Our Commitment

Meli is committed to providing a child-safe environment. We have zero tolerance of any abuse or maltreatment of children. Our recruitment practices reflect our commitment to ensuring the safety and wellbeing of young people in our care.

Meli is proud to be an equal-opportunity employer. We actively encourage applications from Aboriginal and Torres Strait Islander people, individuals from culturally diverse backgrounds, LGBTQIA+ community members, people living with disabilities, and those looking to return to the workforce.

Our usual process includes a written application, a phone call and a panel interview, if you require adjustments to the recruitment process, please email us at [email protected] to discuss how we can best support you.

How to Apply

We’re excited to hear from you! Please submit your application, including a résumé and a cover letter addressing the key selection criteria outlined above. Applications close 11:59pm Wednesday 02 July 2025.

For more information about the position please contact Jessica Alford, Team Leader Justice Programs on 0493 683 602.

Take the Next Step

If you’re ready to inspire change and make a lasting impact, click Apply Now and start your journey with Meli.

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