• Work with people-first, purposeful organisations in Sydney
• Utilise your excellent customer service skills in fast-paced temporary roles (visa holders are welcome to apply)
• Competitive rates on offer, between $33 - $35 per hour plus super

The Role

Are you an experienced customer service professional seeking exciting temporary opportunities in the non-profit, healthcare, government and education sectors? We invite you to apply now!

Talent Connect Australia specialises in placing high volume customer service roles within for purpose industries. We take pride in connecting talented individuals with rewarding opportunities that match their skills, values and experience.

We are currently seeking candidates with experience in inbound and outbound contact centres, fundraising, sales and basic phone-based IT system support. A background in customer service in the healthcare, non-profit, government, financial services and/or education sector is highly regarded.

Locations:

Our opportunities span across Sydney, covering the CBD, North Sydney, Western Sydney, Macquarie Park/Ryde, Inner West and Eastern Suburbs.

Key Requirements:

• A strong background in customer service, ideally in a fast-paced contact centre answering high volume inbound or outbound calls
• A proven track record of hitting KPIs, effectively resolving complaints and addressing a broad range of queries
• Tech proficiency and capability in providing clear guidance to customers regarding basic IT queries such as accessing systems, navigating resources online and using multi-factor authentication/security processes
• Excellent communication skills, with a strong ability to accurately interpret a broad range of complex information and policies and relay these details clearly to customers
• Resilience and calmness while working in a very busy call centre environment, with a professional and helpful phone manner
• Ability to adapt quickly to different environments and team dynamics

Benefits of Joining Our Talent Pool:

• Access to a wide range of temporary customer service job opportunities with rewarding and supportive organisations
• Register with an agency that genuinely provides an excellent candidate experience
• Flexible hybrid work arrangements on offer
• Competitive pay rates and benefits
• Work with supportive, friendly and social teams and undergo thorough training

If you are a motivated and experienced customer service professional looking for a new opportunity, we would love to hear from you and encourage you to apply now!