Executive Assistant

NSW Department of Customer Service
Parramatta, NSW
A$110,266-$122,058 p/a
Administration & Office Support → PA, EA & Secretarial
Contract
Hybrid

Posted 3 days ago


Executive Assistant

  • Full-time (35hpw) Temporary to June 2026
  • Salary Range $110,266 - $122,058 + super
  • Location flexible across Revenue NSW offices with hybrid working. Weekly attendance at Parramatta office

This is a great opportunity for a highly organised and proactive Executive Assistant to support the Chief Digital Officer (CDO). In this key role, you will work closely with the CDO and the broader Digital Leadership Team, providing high-level administrative and coordination support. Your contribution will help enable the team to deliver impactful digital initiatives and foster a strong, collaborative team culture.

Key responsibilities

You will manage competing priorities, meet deadlines, and deliver on assigned tasks while providing proactive diary management and high-level administrative support to ensure the smooth running of the CDO's office. This includes monitoring pending tasks, tracking follow-ups, and anticipating needs to support seamless daily operations.

You'll engage with a wide range of stakeholders, review and manage complex correspondence, and coordinate planning, reporting, and logistics to support the CDO and their leadership team effectively.

To be successful in this role you will demonstrate:

  • Proven experience as an Executive Assistant supporting a senior executive.
  • Excellent situational judgement and the ability to engage professionally with internal and external stakeholders.
  • Outstanding verbal and written communication skills.
  • A proactive and autonomous work style, with strong problem-solving abilities.
  • Exceptional organisational skills, including the ability to manage competing priorities and deliver high-quality support under pressure.
  • High levels of integrity, professionalism, and discretion in handling sensitive and confidential information.
  • Advanced proficiency in Microsoft Office 365 and familiarity with digital collaboration tools.
  • A genuine interest in technology and a passion for learning and promoting digital tools.
  • Flexibility and adaptability in response to changing business needs.
  • Strong relationship-building skills across all levels of the organisation, the broader department, and external stakeholders across NSW Government and industry.
  • Expertise in coordinating complex and conflicting meeting schedules, preparing and distributing documentation, managing leadership meetings, minutes, and following up on action items.
  • Strong event planning skills, including organising workshops, team-building activities, and other events, with responsibility for logistics, catering, and smooth execution.

What we need from you

An up-to-date CV and a brief cover letter outlining how your skills and experience are aligned to the role.

About Revenue NSW

Revenue NSW is the state's principal revenue management agency. We are part of the Department of Customer Service. Our purpose is to contribute to a prosperous, safe, and fair society by collecting revenue, resolving fines, administering grants, and recovering debt.

Revenue NSW Digital is responsible for the delivery of state-of-the-art digital experiences focused on simplifying and improving the interactions of 20,000+ businesses and two million+ individuals with the NSW Government.

We are proud of our diverse and regional team and welcome flexible working. We are open to this role being based at any one of our offices - Parramatta, Lithgow, Maitland, Gosford, or Wollongong. Regular travel may be required to engage with the team and our partners in Parramatta.

Why work for us?

There are lots of reasons why a role with us is rewarding - working with us gives you:

  • The opportunity for meaningful work that matters to all of us in NSW
  • Hybrid working, compressed hours and generous leave conditions, so you can make time for what counts
  • Much more than just a job, you can build a career here
  • Unmatched opportunities for growth and development

If you don't meet all the criteria, but still believe you could succeed in this role, please still apply - we'd love to hear from you!

Further Information

To access the role description and find out more about this role, click 'apply'

Closing Date: Wednesday 9th July 2025 @ 10am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.


About NSW Department of Customer Service

Sydney, NSW, Australia
Government & Defence
5001-10000 employees

We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. As a leading central service NSW Government agency, we are made up of over 30 agencies, entities and business units, which makes our work incredibly diverse.

We are focused on delivering first-class customer service, regulatory reform and digital transformation is at the heart of what we do; driven by our many teams across DCS including Service NSW, Digital.nsw, Revenue NSW, State Insurance Regulatory Authority and Telco Authority.

Come join us and influence the future of our great state.

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