About the Company

Join an industry leader in health accreditation, holding over 75% market share across Australia. With a reputation for quality, innovation, and a deeply supportive team culture, this organisation provides genuine opportunities for growth and career progression. Based just a 10-minute walk from Bowen Hills Station, the office is conveniently located and easily accessible.

About the Role

As a Client Liaison Officer, you'll play a vital role in supporting healthcare organisations through their accreditation journey. You'll provide exceptional service and administrative support across the full accreditation cycle-from initial registration to certification-ensuring every client receives timely, accurate, and professional communication. Your ability to juggle multiple tasks while building lasting relationships will be key to your success.

Key Responsibilities

• Provide expert phone and email support to healthcare clients and assessors
  
• Manage client accreditation workflows and documentation
  
• Deliver consistent, accurate advice on relevant standards and processes
  
• Maintain high-quality records and prepare accreditation reports
  
• Collaborate with internal teams to support business-wide service excellence
  
  
  
  
  About You
  
• Strong communication and customer service skills
  
• High attention to detail and a knack for managing competing priorities
  
• Experience in healthcare, accreditation, or administration highly regarded
  
• Confident using Microsoft Office Suite and working with set procedures
  
• Driven, organised, and genuinely passionate about improving health outcomes
  
  
  
  
  The Benefits
  
• Salary of $60,000 per annum
  
• Access up to $16,000 p.a. in tax-free salary sacrificing + $2,000 meal/entertainment card
  
• Monday and Friday work-from-home after probation
  
• Supportive, values-led team with a high-performance culture
  
• Clear pathways for progression and professional development
  
  
  
  
  Please apply with current resume in Microsoft Word format only (.doc or .docx). Want to know more about Davidson? Visit us at www.davidsonwp.com