Location: Brisbane CBD

Contract duration: 12 months with potential extension

Flexibility: Hybrid working

Our Client: A government department has launched a major ICT improvement program focused on enhancing administration systems for overseas operations.

The Role: As Principal Business Analyst, you will lead the analysis and improvement of key management systems. This includes overseeing a technology upgrade to the core records and invoicing system, implementing a new admissions and agent management platform, and driving functional improvements across the suite of administration tools.

Responsibilities:

• Lead process improvement initiatives by investigating, analysing, and documenting business processes and models within the management systems.
• Collaborate with stakeholders to identify pain points, gather business requirements, and define desired outcomes.
• Partner with cross-functional teams and IT to align digital solutions with business strategies and technical feasibility.
• Build expertise in the management systems suite to advise on best practices and innovative system use.
• Perform other related duties as directed.

Skills & Experience:

• Proven ability to analyse complex processes and align system implementation with strategic goals.
• Strong stakeholder engagement and communication skills.
• Experience in business analysis within ICT or management systems is highly desirable.
• Ability to work collaboratively across diverse teams to deliver impactful digital initiatives.

Benefits:

• Opportunity to lead a key component of a government ICT transformation program.
• Flexible working arrangements to support work-life balance.
• Work in a dynamic environment that values innovation and process improvement.

How to apply:
Please apply with current resume in Microsoft Word format only (.doc or .docx). [email protected], reference JN -062025-40645. We are experiencing a large number of applications currently, please apply directly to the job advert, emails may be missed or not receive a reply.